Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we're looking for
Toyota's Enterprise Center of Excellence (eCOE) Department is looking for a passionate and highly-motivated SAP Interface Sr. Analyst.
Seeking candidates with previous ERP experience, preferably with SAP S4 HANA, and a background in Interface Monitoring. The ideal candidate should possess strong analytical skills, attention to detail, and the ability to work with large data sets. This role is responsible in stabilizing business processes, resolving issues, and supporting enhancements to benefit the ERP end-user community.
Reporting to the eCOE Manager, the person in this role will support the eCOE Interface department's objectives to create and enforce SAP best practices, standards and methodologies to ensure consistency and quality across our organization. This role works closely with the business and IT support team members.
What you'll be doing
Production Support/Issues Resolution
Serve as a primary subject matter expert (SME) & point of contact (POC) for OTC or MR Interfaces
Actively resolve interface errors identified in SAP Application Interface Framework (AIF).
Ensure data accuracy and integrity through validation and reconciliation processes.
Review and prioritize all Order-To-Cash (OTC) or Management Reporting (MR) production tickets assigned to the team to ensure timely and efficient resolution of tickets.
Review and approve fixes as required and escalate issues to appropriate stakeholders in the business and IT.
Facilitate and collaborate cross team investigation for production support, ticket resolution, enhancement requests, and kaizen projects to drive root cause analysis and implement corrective actions.
Build and maintain strong relationships with the business.
Metrics, Dashboards & System (SAP) Health Check Tools
Enhance existing dashboards and metrics tools to measure the overall health of OTC or MR areas of the ERP system.
Assess and recommend new solutions as business needs to drive action and kaizen opportunities.
Strong partner with Business and IT teams to develop business cases for enhancements and review with COE project scrum teams.
Project & Risk Management
Support SAP project teams in preparation for future project releases and transition to steady state through its System Project Lifecycle (e.g. testing, risk/control management, stakeholder communication, and knowledge transfer sessions)
Identify potential enhancement and project risks and develop mitigation strategies.
Ensure adherence to best practices and quality standards in SAP implementations.
Continuous Improvement & Innovation:
Identify opportunities for process improvements and implement best practices.
Stay current with SAP technologies and industry trends supporting Interface Monitoring
Research and propose innovative solutions to enhance current processes.
What you bring
Bachelor's degree in business administration, accounting, finance, information technology or a related field.
Experience in SAP interface monitoring, support, or related roles, with a strong understanding of SAP AIF (Application Interface Framework) and integration processes.
Experience in leading cross-functional investigations to address complex problems is a plus.
Proven ability to identify, analyze, and resolve interface issues efficiently.
Strong track record of working collaboratively with IT and business teams to ensure seamless interface operations and support. Experience in stakeholder communication and relationship management is highly desirable.
Experience in driving process improvements and kaizen initiatives related to interface monitoring and support, with a focus on enhancing efficiency and effectiveness.
Proficient in creating and maintaining comprehensive documentation for interface processes, including process flows, error logs, and resolution procedures.
Experience participating in SAP projects or major releases, including testing and knowledge transfer activities, is preferred.
Added bonus if you have
Experience as an SAP Functional Analyst preferred.
SAP S/4Hana experience a plus.
Relevant SAP certifications.
Project management certifications
Master's degree or MBA.
What we'll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Flextime and virtual work options (if applicable)
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, child care, schools and more
Flexible spending accounts
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
