General Manager of Restaurants and Bars - Waldorf Astoria Chicago

Hilton • Chicago, IL • 3w ago

Waldorf Astoria is looking for a General Manager of Restaurants & Bars to join the team in Chicago's Gold Coast!

This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 214 rooms, 8,500 square feet of banquet space, and 3 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.

In this role, you will oversee the 3-meal restaurant, Brass Tack, managing a team of 30 ( including managers ) and reporting directly to the Director of Food & Beverage. The restaurant offers traditional brasserie fare with a tip of its hat to Chicago with the warmth, hospitality and dining sensibilities synonymous with the Midwest.

The ideal candidate will be an exceptional leader with a talent for training and developing others and the ability to drive the operation forward through innovation and creating memorable experiences. A seasoned leader with a background in upscale restaurants and excellent wine knowledge is required. Prior experience managing a union staff and working in a luxury hotel are a plus.

Want to learn more? Hotel Website (https://www.waldorfastoriachicagohotel.com/) , Facebook , Instagram (https://www.instagram.com/wachicago/)

What will I be doing?

As a General Manager of Restaurants & Bars, you would be responsible for directing and administering the activities and services of the restaurants and bars in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward

Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy

Maximize efficiency technology system(s) (i.e. Open Table)

Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

Ensure compliance with health, safety, sanitation and alcohol awareness standards

Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide

Recruit, interview and train team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking(https://www.greatplacetowork.com/certified-company/1000367) #1 World's Best Workplace by Great Place To Work & Fortune.

We support the mental andphysical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Health insurance

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Go Hilton travel discount program

Best-in-Class Paid Time Off (PTO)

Supportive parental leave

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

The annual salary range for this role is $85,000- $95,000 and is based on applicable and specialized experience and location.

Job: Bars and Restaurants

Title: General Manager of Restaurants and Bars - Waldorf Astoria Chicago

Location: null

Requisition ID: HOT0BICJ

EOE/AA/Disabled/Veterans

Hilton

Go to Apply

Share this job

Similar Jobs

Restaurant Supervisor - 15822-7563

Davidson Hospitality Group • Chicago, IL • 1h ago

Retail & Hospitality

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12711616 Property Description Are you ready to take your hospitality care...

1h ago

Go to Apply

Restaurant Crewmember - Late Night

Raising Cane's • Chicago Ridge, IL • 1h ago

Retail & Hospitality

Starting hiring pay at: $16 Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring imme...

1h ago

Go to Apply

Maintenance Supply Chain Leader - 382034

PepsiCo Corp • Bridgeview, IL • 5h ago

Retail & Hospitality

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12707472 Maintenance Supply Chain Leader- 3rd Shift Job Description\ Over...

5h ago

Go to Apply

Busperson - The Drake Hotel

Hilton • Chicago, IL • 5h ago

Retail & Hospitality

Sets and clears tables. Stocks all service stations and assists food servers with table service. Clears dirty table settings and prepares table for resetting. Resets all service ware as prescribed. Maintains stock an...

5h ago

Go to Apply

Busperson - The Drake Hotel

Hilton • Chicago, IL • 5h ago

Retail & Hospitality

5h ago

Go to Apply

Security Officer - Restaurant

Allied Universal • Chicago, IL • 1d ago

Retail & Hospitality

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wi...

1d ago

Go to Apply

Housekeeping Manager - Palmer House a Hilton Hotel

Hilton • Chicago, IL • 1d ago

Retail & Hospitality

Come be a part of the exceptional housekeeping team at the Palmer House Hilton! Join us at this one-of-a-kind Historical Hotel with a legacy of 150 years of world-class service as Housekeeping Manager. You'll receive to...

1d ago

Go to Apply

Regional HR Business Partner- Restaurants and Resorts

Compass Group, North America • Chicago, IL • 2d ago

Retail & Hospitality

Levy Sector Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment whe...

2d ago

Go to Apply

Banquet House Attendant - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hilton • Chicago, IL • 2d ago

Retail & Hospitality

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result o...

2d ago

Go to Apply

Front Desk Coordinator

Robert Half • Chicago, IL • 2d ago

Retail & Hospitality

Description We are looking for a dedicated, Part-time Front Desk Coordinator (12 hours/week) to join our team in Chicago, Illinois. In this role, you will serve as the first point of contact, ensuring smooth operation...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.