Operations Manager Trainee

WM • Richmond, VA • 3w ago

Equal Opportunity Employer: Minority/Female/Disability/Veteran

What is the value of a WM job?

The value of a WM job is more than a paycheck . It's a way to create opportunities for you and your family.

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth: 100% tuition paid for benefits eligible employees and their family, and established career progression.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Who are we? #WeAreWM

Ready to roll with us? Click Apply to join the WM team today (formerly Waste Management)

I. Job Summary

The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become frontline Route Managers. The majority of the day is spent in the field, interacting with frontline employees. Through our handson training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.

II. Essential Duties and Responsibilities

DEVELOPING

provide timely and consistent touchpoints with frontline employees

Regular review of best practices to enhance daily performance

Partners with Drivers and Technicians to develop job-related skills

Completes the assigned OMT training curriculum and all other assigned training

COACHING

Actively practice and seek feedback on coaching conversations

Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Route Managers)

OTHER

Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch &routing; fleet maintenance processes.

III. Supervisory Responsibilities

This job may have periodic leadership / management responsibilities throughout the program.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.

Experience: Two (2) years relevant work experience in addition to Education requirements

B. Certificates, Licenses, Registrations or Other Requirements

Valid Driver's License and a clean driving record

Must be able to maintain a valid driver's license and clean driving record throughout the duration of employment in this position

C. Other Knowledge, Skills or Abilities Required

Willing to consider relocation within an assigned geographic area at the conclusion of the training program; if required

Must be willing to work flexible start times

Must be able to ride in vehicle for up to 12 hours or sit at a desk for up to 12 hours per day

EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS

Able to adjust messaging to audience experience, background, and expectations

Speaks in a clear, direct manner by using appropriate body language, eye contact, and facial expressions to maintain the audience's attention

Organizes communication in a logical manner and ensures audience understanding

EXCEPTIONAL TIME MANAGEMENT AND ORGANIZATIONAL SKILLS

Able to effectively prioritize tasks, determine resource requirements and allocate the appropriate amount of time to complete tasks

Able to leverage resources and work efficiently

Uses time effectively and avoids distractions from interfering with work completion

STRONG DECISION MAKING SKILLS

Able to identify and understand issues, problems, and opportunities by comparing data from different sources to draw conclusions

Uses effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

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