Regional Inside Account Manager- Great Lakes Philadelphia, PA

Dish Network, L.L.C • King Of Prussia, PA • 3w ago

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Job Duties and Responsibilities

The Regional Inside Account Manager for Boost Mobile is responsible for driving sales performance, fostering strong relationships, and providing ongoing support to 30-40 retail owners within a designated region. The role is critical to ensuring that each retail location maximizes its potential and aligns with Boost Mobile's sales and service standards. The Regional Inside Account Manager will act as the primary point of contact for retail owners, ensuring alignment on business goals, promotions, and growth opportunities.

Key Responsibilities:

Serve as main contact for 30-40 retail owners, offering tailored support and insights into their business models; conduct virtual meetings to discuss performance

Monitor retail performance, identify underperformers, implement action plans, and analyze data to boost sales and track promotions

Provide virtual training on products and processes; support retailers in developing in-store training for staff

Collaborating with marketing to guide retailers on promotions, marketing plans, and merchandising

Address product availability and pricing issues; liaise with internal teams for escalated concerns, ensuring a customer-focused approach

Maintain records of interactions and performance, generate sales reports, and ensure retailers comply with Boost Mobile standards and brand guidelines

Skills, Experience and Requirements

Education and Experience:

Bachelor's degree in business, Marketing, or a related field preferred

Skills and Qualifications:

Proven experience in account management, preferably in the telecommunications or prepaid wireless retail industry

Strong communication, negotiation, and interpersonal skills

Ability to analyze data and develop actionable business strategies

Proficiency in CRM tools and Microsoft Office Suite

Self-motivated, goal-oriented, and able to work independently in a remote environment

Ability to manage multiple accounts and priorities simultaneously

Visa sponsorship is not available for this role

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

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