ASSISTANT REVENUE AUDIT AGENT

City of Wilmington • Wilmington, DE • 3w ago

This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1366323

DEPARTMENT: Finance

SALARY: Level 6 (\$53,976-\$78,264)

AFFILIATION: Non-Union

FLSA: Exempt

ANNNOUNCEMENT #: 3673001

POSTED: 04/1/2025 End: 4/16/2025

The City of Wilmington, a top Delaware employer, has a Department of Finance that oversees many financial functions, including maintaining the City\'s financial records, billing and collecting amounts due to the City, procurement, the budget, and various administrative services.

DUTIES AND RESPONSIBILITIES\ The Assistant revenue Audit Agent is responsible for the administrative and operational functions of all revenue and customer service divisions within the department, overseeing the billing and collection of all city revenue and directly supervising respective employees. This position reports to the tax Manager. Additional responsibilities include:\ Answers customer telephone inquiries and relays information to the Wage Tax staff, third-party CPA firms, and counsel.\ Completes preliminary billing checklists for each audit, verifying deficiencies, state matching, head tax, wage tax, business licenses, and residency.\ Processes bill letters and details using Excel and Access databases, in addition to Cognos and Power BI, and follows up with final assessment bill letters.\ Processes adjustments: write-up payment slips for all settled accounts.\ Processes W2 information; reconciles accounts; resolves discrepancies.\ Enters corrections, adjustments, and maintenance information as required.\ Sorts, opens, and distributes daily mail and processes returned mail for the Wage Tax Division.\ Files and assists other employees, third-party CPAs, and counsel.\ Performs all related work as required.

CANDIDATE EVALUATION\ Evaluation for this position includes reviewing the application materials, certifying qualified applicants, and conducting a panel interview (in-person or virtual).

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS\ All selected applicants must pass a criminal background investigation and have a pre-employment physical.\ Physical Requirements: Able to sit, stand, and lift up to 25 lbs.\ Vision: Ability to focus vision up close and at distances and works at a computer viewing a screen.\ Working Conditions: Work is typically performed in an office environment with low noise levels.\ Location: Work hours are Monday to Friday and range between 8:30 am - 4:30 pm based on business needs. The position works at the City/County building 800 N. French Street, 8th Floor, Wilmington, DE

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