Account Manager

BrightView • Chelmsford, MA • 3w ago

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here?

Here's what you'd do:

The Account Manager is the primary contact for clients. The Account Manager builds long- term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.

You'd be responsible for:

Develops and maintains long-term relationships with clients.

Performs site walk throughs with clients to ensure quality and service expectations are met.

Leads and facilitates the resolution of client issues or concerns when needed to ensure renewal.

Proactively presents site enhancement ideas to clients.

Generates referrals from existing clients and forwards referrals to the Business Developer.

Develops accurate estimates for new and existing clients, while maintaining acceptable gross margins that support the branch's financial goals.

Assists in the overall leadership of the branch.

Maintains satisfactory accounts receivable levels.

Coordinates with Branch Administrator to ensure branch databases contain up-to-date client information.

You might be a good fit if you have:

Associate degree in a business-related field or equivalent experience.

Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace.

Effective written and verbal communication skills.

Ability to coach, develop and foster a teamwork environment.

Work Environment:

This role will either be remote or be based in an office environment.

This role includes routinely traveling in a car.

Here's what to know about working here:

Here at BrightView, we're as passionate about caring for our clients as we are about caring for each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you're looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:

Paid time off

Health and wellness coverage

401k savings plan

Salary Range- $65,00-$75,000

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.

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