Account Manager

Robert Half • Long Beach, CA • 3w ago

Description We are in search of a meticulous Account Manager to become part of our team. The role involves processing client applications, maintaining accurate client records, and addressing client queries. In addition, you will oversee client accounts and take necessary action based on the situation. This position is based in Long Beach, California.

Responsibilities:

Ensure meticulous tracking of technician time and close Workorders within a stipulated timeframe.

Handle purchasing support, inventory, and material reconciliation. Create processes for the purchasing department including transfer of parts to multiple sites, verifying that parts are correctly charged to dispatched work orders, ensuring inventory is returned and removed from cancelled workorders, and verifying received purchase orders and prices.

Create and maintain documented workflows for all service and purchasing processes.

Assist with the creation of the annual service department budget.

Identify jobs that do not meet profitability guidelines and report them to the Service Manager.

Manage the opening of new clients, client sites, and jobs as required. Ensure data lines are correctly set up for all new pieces of equipment.

Oversee contracts with outside suppliers as needed.

Coordinate Technician Training and Safety Meetings. Assist with certification testing for technicians.

Handle all regulatory reporting requirements including DOT and hazmat among others.

Complete other administrative duties as requested by the Service Manager - Respond to and work all emails daily - Make notes as required in company CRM.

Collaborate with the other members of the service department to provide comprehensive department administrative support. Requirements - Minimum of 2 years of experience in a similar role as an Account Manager

Proven skills in Administrative Assistance

Experience in Operational Audit is essential

Proficient in Monthly Reporting, with a focus on both financial and operational aspects

Demonstrable experience in Operational Reporting

Strong capabilities in Reporting, specifically in a financial @context

Excellent Client Relations skills, with a proven track record of maintaining strong client relationships TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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