Account Executive, Core

Fiserv • Albany, NY • 3w ago

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Account Executive - Core Accounts do? As an Account Executive within the Financial Institution Sales team, you will be responsible for managing a geographically based portfolio of clients. You will provide enterprise clients with industry best practices and strategic input to deepen our overall partnership. Your role is crucial in enhancing client experience and retention by illustrating the value of the Fiserv partnership and ensuring proactive accountability.

What you will do:

Sell add-on products and services and manage those opportunities through to close and implementation.

Serve as an operational point of escalation for clients when appropriate.

Conduct regular communication with clients at all levels and disciplines by effectively articulating the Fiserv value proposition.

Illustrate the value of the Fiserv partnership by providing measurement data such as ROIs and program performance updates.

Demonstrate strong territory planning, relationship-building with C-suite and operational levels, and link our value proposition to client goals.

Ensure proactive accountability to clients leading to enhanced client experience and retention by quickly and effectively elevating and closing client issues with a sense of urgency.

Work in a virtual team environment to coordinate resources to meet varying client requirements, including product specialists, solution consultants, and service sales to generate new business opportunities and greater share of wallet.

Collaborate across the organization to ensure client needs are being met.

What you will need to have:

Minimum 8 years of Sales/Account Management experience in the Financial Services Industry.

Demonstrated experience in effectively interacting with all levels of clients and Fiserv associates, including executive-level management.

8+ years of experience with knowledge of Core processing and bank operations.

High school diploma or equivalent.

Ability to travel 50%.

What would be great to have:

Bachelor's degree.

8+ years of experience in working with Core processing and bank operations.

Strong technical aptitude and ability to effectively navigate tools to customize the prospect/customer experience.

Demonstrated analytical and problem-solving skills with the ability to influence at the executive and individual levels.

Salary Range

$0.00 - $0.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center.

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