Overview
Los Angeles Hotel
From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown's cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.
Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.
Job Description
TheDirector of Human Resourcesis responsible for overseeing all aspects of the hotel's human capital management, ensuring the recruitment, development, and retention of a skilled and motivated workforce. This position plays a pivotal role in fostering a positive and inclusive work culture while ensuring compliance with employment laws and regulations.
Responsibilities
CultureReinforce Omni culture by attending property and department pre-shifts, GEM and ATGT meetingson a rotation basis.Engage with associates by walking around the property several times a day.Drive a strong Omni culture by planning and executing associate events.Promote engagement surveys and ensure participation from our associates. Conduct feedbacksessions and implementation of action plans.Ensure the hotel implements effective recognition programs that reward our associates for theirhard work and performance.
Employee RelationsFoster a positive work environment that promotes employee engagement and morale.Provide counsel and assistance to management in regard to associate relations, supervision andadministration ensuring coaching is objective, fair and effective.Address associate concerns and ensure fair and consistent application of policies and procedures.
RecruitmentCollaborate with hiring managers to identify staffing needs and develop a strategic recruitmentplan for both management and hourly positions.Attend off-property recruitment events/job fairs.Partner with Shared Services for fulfilling roles and coordinating on-property job fairs.Actively engage in community activities including volunteerism. Form relationships with thirdparty staffing agencies/organizations that assist candidates in finding employment.
AdministrativeAdministers compensation policies and programs. Conduct local wage/salary surveys andreview/adjust as needed. Monitor wage increases and adjustments.Support Shared Services and act as on-property liaison for benefits and recruitment.Participate in the Hotel's budgeting process, ensuring all associate-related items and labor costsare appropriately budgeted and the department's expenses are in line with expectations.
ComplianceEnsure compliance with all federal, state, and local employment laws and regulations. Stay abreastof all federal and state laws and keep management advised of changes. Implement changes asneeded.Partner with Corporate Director of Labor to respond to EEOC Charges and other governmentcharges.Ensure quarterly self-audits are conducted for Internal Audit and HR Assessment.Partner with Loss Prevention/Corporate Risk to ensure proper handling of worker's compensationincidents/accidents and partner with monthly safety meetings.Maintain accurate and up-to-date employee records, including personnel files, payroll records, andbenefits information.
Learning & DevelopmentCoordinate and/or lead Orientation for new hires to familiarize them with hotel policies,procedures, and standards.Implementation of Omni's hourly training programs and management development programs toinclude Power of Engagement and Manager orientation.Build the talent bench through continuous and engaged/strategic succession planning.Identify development opportunities for Associates and implement plans to build soft skills ofleaders through performance evaluations and feedback mechanisms.
Qualifications
Four or more years in HR Management in a four or five diamond property hotel.
Bachelors Degree or equivalent experience preferred. PHR Certification preferred.
Candidates must demonstrate a proven track record of successfully managing in a upscale hotel environment.
Extensive knowledge in Employee Relations, including conducting investigations, craftingresponses to government agencies, and managing grievances.
Demonstrated ability in leadership fostering employee development, fostering teamwork acrossdepartments, and delivering outstanding customer service.
Service-oriented and detail-focused with a friendly, approachable demeanor and strong problem solving abilities.
Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service.
Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills.
Computer proficiency; to include Microsoft Office and Windows
The ability to sit and utilize telephone/computer for an extended period.
Must be able to work a flexible schedule including nights, weekends and holidays.
Union experience preferred.
Pay: $145,000.00 - $160,000.00 annually. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf)
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job LocationsUS-CA-Los Angeles
Posted Date8 hours ago(4/2/2025 11:50 AM)
Requisition ID 2025-121519
of Openings 1
Category (Portal Searching) Human Resources
