Job Description:
Role Summary/Purpose:
The VP, Account Management Credit Strategy Governance and Initiatives Leader is a new multifunctional role with several key and broad leadership responsibilities. The successful candidate will combine their deep credit acumen, understanding of modeling concepts and their exceptional influencing and leadership skills to drive governance and strategic initiatives for the Account Management Credit Strategy team. This role will report to the SVP, Credit Account Management Strategy and Analytics leader and will have a team of analysts reporting to them.
This role will be integral to enhancing the connectivity between model performance and strategy usage and will lead a team of analysts to perform deep dives and root cause analysis diagnosing the impact of credit model performance on credit strategies. These diagnostics will cover 6 Tier 1 and Tier 2 models, and Account Management Strategies that generate $20Bil in incremental exposure for Growth programs and cover $14Bil in Loss Mitigation programs.
This role requires expertise in and leadership of teams using advanced statistical and analytical tools to investigate strategy performance and to build new Credit strategies. It requires strong understanding of Credit Models, and governance of Credit Models and Credit Strategy. They will work in close partnership with the Modeling Team, several second line teams, strategy implementation teams, and senior leadership.
Our Way of Working
We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Lead a team of analysts to perform deep dives and root cause analysis diagnosing the impact of credit model performance on credit strategies. Sample responsibilities include:
Develop new analytic approaches for performing deep dives into credit strategies based on the various on-going model monitoring metrics
Influence leaders from Modeling, Model Risk Management, Credit Strategy and 2nd Line of Defense Strategy Validation towards solutions and alternative approaches
Regularly communicate with and present to senior leadership
Provide recommendations and lead a team to execute remediation actions to credit strategies when models used within the strategies are not performing as expected
Lead a team of analysts to adjust or rebuild credit strategies (NMTs) when underperforming models or model monitoring segments have impacts on credit strategies
Author executive summary narratives for on-going model monitoring summaries explaining technical concepts in easily understood language.
Lead governance initiatives and regulatory exams, including the following responsibilities:
Lead preparation of materials for internal reviews and regulatory exams by developing written responses to questions from internal and external regulators that explain technical concepts in easily understood terminology
Translate model governance to strategy leads in adhering to enhanced Model Risk Management framework and influence cross functional projects across model changes
Strengthen non-model tool governance by ensuring that all NMTs are identified and that NMT policies and controls are followed.
Provide recommendations and development of strong fire-proofing controls around Account Management Credit Strategies.
Collaborate with 2nd / 3rd lines of defense to ensure strong governance, safety & soundness of strategies. Fully support regulatory requests, internal reviews, audits and business continuity planning
Create processes & controls to ensure that data, analyses, strategies, and recommendations are accurate
Lead large strategic initiatives and special projects that cross multiple Account Management programs, such as new model or attribute implementations:
Drive business specification/initiatives with the technology innovation teams to support the identification and adoption of best-in-class methodologies, processes, and tools to meet business objectives
Influence cross-functional teams to drive large projects ensuring high quality delivery within timelines
Provide thought leadership to ideate, analyze, evaluate and integrate new data and scores into the strategy framework
Provide assistance with team budgets
Liaison with 3rd party data and model vendors on additional and alternative data sources
Lead initiatives on Adverse Action letters, including the creation of new letters and enhancing testing to ensure proper letters are sent
Lead credit strategy development as needed for all Account Management programs, including leading the development, implementation, validation and on-going monitoring of strategies.
Lead strategy developers to meet SYF's strategic goals and risk appetite.
Effectively balance risk vs reward and customer experience in decision making.
Develop & maintain a framework to monitor, measure & report on strategies to management & the business
Partner with advanced modeling teams to drive targeting/treatment solutions that meet business objectives
Partner with portfolio credit managers and client teams to launch new initiatives, communicate changes in a timely & effective manner, and ensure strategies are driving the desired P&L impacts
Manage a team of analysts to drive business results, to mentor and train them to raise the skill level of the team and to ensure progress is achieved
Perform ad hoc analytics, validations, remediations as required
Qualifications/Requirements:
Bachelor's degree and 15+ years of experience in a strategic credit risk management role, or in lieu of a Bachelor's degree, 20+ years of experience in strategic credit risk management
10+ years of experience in a credit risk strategy development role
8+ years of experience working with SAS or R
8+ years of experience in advanced Excel
Excellent temperament and ability to work through uncertainty, collaborate respectfully across functions & teams, and find solutions to issues
Desired Characteristics:
Leadership experience operating at a strategic level as part of a cross functional team
Proven leadership creating plans and structure for new initiatives and projects
Experience delivering results with accelerated deadlines
Experience managing a team of analysts across multiple geographic locations
Experience guiding teams who are analyzing large data sets to derive strategies, segmentations, actionable credit insights
Experience guiding teams who are using advanced modeling & data mining techniques (e.g. decision trees) to develop/ optimize Credit strategies
Strong understanding of credit models and their use in credit strategies
Deep understanding of the Lines of Defense (2nd Line Strategy Validation and 3rd Line Internal Audit)
Prior leadership in governance reviews with external regulators and internal reviewers/auditors
Excellent communication & presentation skills and the ability to effectively provide insights, solicit feedback and problem solve with peers and SYF senior leaders
Master's Degree or MBA with advanced analytic focus, or equivalent advanced degree
Grade/Level: 14
The salary range for this position is 170,000.00 - 290,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:
Credit
