Community Service Officer II - JR29484-3800

The University of Chicago • Chicago, IL • 4w ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12629945 Department

DSS Campus Safety

About the Department

The Campus Safety Division of the Department of Safety and Security is responsible for the following areas: Security and Law Enforcement Systems, Security Services and security for the University of Chicago Charter School campuses and the University of Chicago Laboratory Schools. The Campus Safety Division also oversees the University Safety Ambassador Program.

Job Summary

This role leads operational support work in maintaining a safe and secure environment for the assigned University area or facility. Works autonomously within established procedures to inspect public areas of the medical environment for fire and safety hazards. The CSO II role performs checks of incoming personnel and visitors after hours in addition to enforcing the photo ID policy and parcel inspection policy along with all other University and Laboratory and Charter School policies.

Responsibilities

Reports violations of federal, state, and local criminal laws and ordinances and assists school officials with the administration of education and administrative regulations regarding student conduct.

Deters criminal activity and supports community standards by fostering professional relationships with students and school staff.

Patrols campus area on foot, checking for fires, vandalism, suspicious activity or persons, safety/fire hazards, and reports circumstances to the appropriate unit for correction or follow-up actions.

Provides guidance and support to a team of Community Service Officers responsible for the safety and security function at the Laboratory and Charter School campuses.

Investigates and reports hazards and unusual or suspicious circumstances to University of Chicago Charter School leadership at each campus, as well as to the University of Chicago Police for correction or follow-up actions; maintain contact with campus police.

Acts as a liaison between school personnel and students.

Reports criminal activity committed on or adjacent to school property.

Receives training in Crisis Intervention and De-Escalation and utilizes these skills as appropriate.

Assists school administration and faculty in formulating safety and violence prevention programs, including participation in the formulation of Annual Emergency Management Plans, Lockdown Plans, and other similar procedures; and including participation in any Campus Committees concerning safety and security issues, including identifying training needs for security and other personnel on an ongoing basis.

Participates in security-related meetings as requested.

Participates in and provides security for campus activities, student organizations, and athletic events when invited and feasible.

Assists any persons in the building or on campus grounds needing direction or campus information.

Escorts people/property to the desired destination when money, documents, or safety of property or persons is a concern.

Responds to alarms and requests for service; decides what actions to take based on the situation, facts known, and position limitations.

Decides when an incident requires a written report; decides which report form to use and submits to supervisor; may prepare other written reports as directed by supervisor.

Assists with community services, training, and other areas as assigned.

Responds to non-hazardous, non-emergency, and other calls for service instead of a police officer, such as lost property, requests for safety escorts, building close procedures, and motorist assistance. Writes reports documenting calls for service and prepares other written correspondence.

Provides traffic control as necessary, including school arrival/dismissal periods, special events, and unusual occurrences.

Provides information and assistance to the general public; answers citizen inquiries and responds to complaints and requests for services. Provides information to students, faculty, staff, and visitors.

Provides support with administrative functions in support of the Department and assists with projects as needed.

Maintains various logs and records; gathers information and prepares routine reports as assigned.

Inputs and retrieves a variety of information using a computer.

Provides safety presentations to the Laboratory and Charter School communities.

Openly supports the mission and vision of the Department of Safety and Security.

Assists students, faculty, staff, and visitors whenever needed and works to maintain a safe and secure environment for the entire School Community.

Patrols campuses on foot and inspects hallways, stairways, and all other public areas for fire/safety hazards. Reports any unusual condition or malfunctioning equipment.

Routinely provides escort service upon request.

Attends court or other legal proceedings to provide details of specific incidents when required.

In conjunction with the University Police Department, assists with

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