Who We Are

It takes the most talented people to put on the world's greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 200 million television viewers worldwide, close to 40 million online visits and more than 2 billion social media engagements in 2024, why not come and enjoy the thrill and excitement of working with our team?

We are seeking SeasonalFacility Operations Administrative Assistant team members to p lay an essential role in the US Open experience. In this role, you will be responsible for providing administrative support to the maintenance and engineering departments.

The Role

Greet and assist all staff and guests in a welcoming and friendly manner

Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center

Provide administrative support to the maintenance and engineering departments

Answer, screen, and direct Facility Operations Department telephone calls

Keep office and equipment organized

Responsible for creating and maintaining files, typing, faxing, filing, and other duties as assigned

Provide all trades and vendors with information necessary to complete tasks at hand

Receive/enter work order tickets timely and accurately

Communicate and assist in resolving critical issues with Facility Operations Manager and Senior Director

Who You Are

1-3 years administrative experience

Proficient use of Microsoft Office Suite (Word and Excel)

Previous guest or customer service related experience

Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform

Available to work for the full duration of the US Open tournament

Must be able to work 12+ hour shifts and be available days, nights and weekends

Personable and proactive team player with excellent communication skills

Remain calm and focused in a fast-paced environment as well as during stressful situations

Computer savvy

Bilingual Spanish (required)

What We Offer

Compensation: This is a non-exempt position with an hourly rate of $18.00 .

Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.

Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.

Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.

Come One, Come All

We strongly encourage you to apply if you're interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.

Apply Here (https://careers-usopen.icims.com/jobs/4525/2025-us-open-facility-operations-administrative-assistant-%28seasonal%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-336207880)

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Posted Date5 hours ago(4/7/2025 4:34 PM)

ID2025-4525

CategoryHidden (8718)

LocationUS-NY-Queens

USTA

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2025 US Open Facility Operations Administrative Assistant (Seasonal)