This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2501206

Purpose:

TheVending Service Technician(VST) has a critical role in maintaining the efficient operation of all vending machines. As the VST does come into direct contact with customers, the VST must consistently project a positive image of the company while concurrently building and maintaining excellent client relationships. Prompt and courteous service by technicians is essential to maintaining high levels of customer confidence in the ability of TVC to respond to their needs in an expedited and efficient manner.

Job Summary:

TheVending Service Technicianis responsible for ensuring all vending equipment is maintained, repaired, and fully operational 24/7, and is also responsible for the documentation of repairs and the reporting maintenance outcomes to vending managers in a timely manner.

Essential Job Duties and Responsibilities:

Deliver, install, and set up vending machines at client locations.

Configure machines for different products (beverages, snacks, etc.).

Calibrate and test machines to ensure functionality.

Perform routine inspections and preventative maintenance.

Diagnose and repair mechanical, electrical, and refrigeration

issues.

Replace faulty components such as motors, coin mechanisms, sensors,

and compressors.

Clean machines internally and externally to ensure hygiene and

presentation standards.

Respond to service calls and customer complaints in a timely and

professional manner.

Troubleshoot issues like coin jams, product jams, and power

problems.

Provide basic training to clients on machine operations and

maintenance if needed.

Maintain accurate service logs, including repairs, parts used, and

machine performance.

Report any recurring issues or potential upgrades needed.

Use route management or mobile inventory systems, if applicable.

Follow safety guidelines while transporting and servicing machines.

Ensure machines comply with local health and vending regulations.

Treasure Valley Coffee, Inc.

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