TRIGO Global Quality Solutions is seeking a to fill an Operations Trainer Position in Greer, SC.

Pay Rate: $24/hr Nights

Overall Purpose of an Operations Trainer

The Operations Trainer is responsible for developing, delivering, and evaluating training programs that strengthen the performance, capability, and consistency of Operational Leads and Associates. This role ensures standardized onboarding, reinforces process discipline, and supports continuous improvement across all operational functions. The Trainer will serve as a subject-matter expert on company processes, work instructions, safety protocols, and quality standards.

Reports to

Site Manager / Site Supervisor

Responsibilities

Client relationship and Business development

Establishing and maintaining relationships with customers and site personnel

Daily communications with various stakeholders at the site level

Provide feedback to leadership on process inefficiencies, training gaps, and improvement opportunities

Operations

Train and validate inspectors

Coordinate changes in Work Orders

Conduct ongoing audits of effectiveness of work being performed

Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications

Make independent judgments for subjective scenarios

Work as an inspector when required

Demonstrates commitment to reduce the risk of workplace accidents

Must comply with local and company Health and Safety legislation, laws, and policies

Collaborate closely with Operations and HR partners to identify training needs and skill gaps

Support new launch activities, process changes, and continuous improvement initiatives

Serve as a role model for operational excellence and demonstrating best practices on the floor

Conduct onboarding and job-specific training for new Operational Leads and Associates

Lead hands-on, floor-based instruction to ensure full comprehension of operational tasks, safety requirements, and quality expectations

Maintain a structured training schedule aligned with staffing needs and production demands

Organization and management

Ensures all site personnel receive corporate communications

Act as a liaison between Supervisor and inspectors

Facilitate refresher training sessions, cross-training initiatives, and upskilling programs

Support corrective action plans by providing targeted re-training when performance gaps are identified

Ensure training compliance is met, and audits of trained personnel are maintained

Monitor effectiveness of training programs through KPIs and adjust curriculum as needed

Technical

Create and maintain customer and company reports

Utilize company web portals to record required audits and documentation

Create and update training materials, SOPs, visual aids, and evaluation tools.

Ensure all training documentation aligns with customer requirements, safety standards, and company operating procedures.

Conduct competency assessments to validate readiness and skill level.

Track trainee progress and maintain accurate training records in the designated tracking system.

Participate in root cause analysis and corrective action initiatives when training-related issues occur

Other

Any other duties as assigned

Knowledge, skills, abilities

Hard Skills

Proficiency in English

Computer skills - Microsoft Office (basic Microsoft Excel proficiency) and

The Pic Group

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