This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13477498

Project Manager (PSC)

(Position Description/Job Posting - Draft)

Position Overview

The Illinois State Board of Elections (SBE) seeks an experienced Project Manager to serve as the agencys lead coordinator in the implementation of the Statewide Voter Registration System modernization project.

In this contractual role, the Project Manager is responsible for the general oversight of the multi-year project and taking a lead role in coordinating between the vendors project management team, the SBEs subject matter experts (SMEs), and external stakeholders to ensure project deliverables meet expectations and contractual requirements. This would include but is not limited to: overseeing vendor performance in relation to expectations and contractual requirements, coordinating internal communication and responses, collaborating and communicating with external stakeholders (primarily the 108 election authorities across the state), and ensuring alignment with project governance, requirements, and operational objectives.

The Project Manager will work closely with SBE managerial staff, and under the direction of the Assistant Executive Director.

Scope of Services

The Project Manager will support SBE leadership by managing and coordinating internal agency responsibilities across the full project lifecycle, including:

Project governance and oversight

Stakeholder coordination and communication

Requirements validation and business process input

Deliverable review and approval (in coordination with SBE SMEs)

Change management and prioritization

Coordination of User acceptance testing

Oversight of training schedules and readiness of operational

transition

Key Responsibilities

Planning & Governance

Serve as the SBE Project Manager and primary internal lead,

representing the agency in all project governance activities, planning sessions and decision-making forums.

Interface with the vendors Project Manager on project decisions,

coordination, and issue resolution.

Support project governance by participating in governance meetings,

providing agency input, and escalating risks or issues as needed.

Review project status reports and monitor progress against

schedules, milestones, and contractual obligations.

Ensure vendor compliance with contract requirements, service levels,

and approved project plans.

Coordinate stakeholder engagement, including SBE leadership, SMEs,

and external partners, to support alignment on project goals and priorities.

Facilitate internal communication across agency leadership

(Executive Staff and/or the Board), technical staff, and project stakeholders.

Execution & Delivery

Coordinate SBE staff participation in project activities, including

workshops, interviews, and planning sessions.

Coordinate stakeholder engagement and communication to refine

functional and technical requirements.

Schedule and facilitate participation of agency subject matter

experts in requirements workshops.

Review, coordinate, and provide feedback on vendor deliverables to

ensure alignment with agency expectations prior to formal acceptance.

Ensure adherence to change management processes and support

prioritization of changes in accordance with the approved project framework.

Coordinate and oversee agency participation in testing activities,

including user acceptance testing (UAT).

Establish and validate acceptance criteria, review testing results,

and confirm system functionality meets project requirements and operational expectations.

Implementation & Operations

Coordinate agency readiness for system implementation, including

training, transition planning, and go-live preparation.

Support training efforts by coordinating participation in

train-the-trainer and end-user sessions.

Participate in go-live readiness assessments and deployment

decision-making processes.

Monitor vendor performance and system support during post-deployment

and hypercare periods.

Review operational performance and service level reports to ensure

ongoing compliance with expectations.

Coordinate internal feedback on system performance and support

continuous operational improvements.

Required Qualifications

Educational degree (undergraduate or postgraduate) or professional background (min. 10 years) in Public Administration, Business Administration, Information Technology, or a related field.

Minimum 7 years of experience in project management, program management, or government operations oversight.

Demonstrated experience coordinating a large scaled multi-stakeholder project in

State Board of Elections

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