Job Summary

Under the general direction of the Salesforce Administrator Assistant Manager, the Database and Reporting Specialist is responsible for the configuration and oversight of a custom database, including data quality review and performance report development.

Essential Functions

Maintain the configuration of a custom database or Salesforce CRM

Condense large, often complex data into clear, concise, easy-to-understand observations

Analyze large volumes of data to review performance, quality, and trending

Collaborate with decision makers by collecting, analyzing data, and reporting results

Assists team members with tasks or projects with vigilance and attention to detail and communication potential risk factors to support the well-being of the organization

Consult with contractors and staff to effectively produce requested reports, analyze requirements, and convert specifications into computer code

Document and upkeep program requirements, objectives, and advancements. Seek input from both internal and external stakeholders and aid in implementing the program

Prepare comprehensive written reports, presentations, maps, or charts based on research, collection, and analysis of data

Develop reports, test and debug errors, and validate results

Facilitate training sessions for SEMCA Contractors, program users and participants

Provide technical assistance to SEMCA Contractors in ensuring the data entered into applications and systems meet high-quality standards**

Non-Essential Functions**

Represent SEMCA at internal and external meetings

Assist in developing departmental policies to ensure compliance with State and Federal regulations

Other duties as assigned**

Qualifications**

All SEMCA team members are expected to be technically competent and committed to continuous development of their skills. The following skills, knowledge and education or certifications are specifically required for this position:

Associate degree in computer science or equivalent experience as outlined in SEMCA's Education in Lieu of Experience policy

1-3 years' relevant experience

Experienced with Microsoft Office Suite

Ability to apply analytical techniques to a wide variety of data

Strong analytical and quantitative skills

Demonstrated ability to problem-solve and apply solutions, including identification of potential causes

Ability to positively impact the organization in assigned functional area through contributions to program delivery

Ability to manage and prioritize multiple projects, deadlines and responsibilities

Flexible and adaptable to fast paced, changing environments, detail oriented, and driven

Ability to maintain reasonable and responsible use of resources

Position requires effective listening skills, communication of ideas outside the immediate team, and ability to recognize impact of communication style on others; may have to communicate management initiatives, instructions, and policies in a consistent, effective, and timely manner.

Proficient at translating Contractor's data requests into reports

Proficient with SQL

Physical Demands

Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials on an LCD screen and smartphone, hearing and speech sufficient to communicate in person and over the telephone. These requirements may be accommodated for otherwise qualified individual requiring and requesting and/or needing additional accommodations.

Southeast Michigan Community Alliance, Inc

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Database and Reporting Specialist