At SolarWinds, were a people-first company. Our purpose is to enrich the lives of the people we serveincluding our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. Were looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If youre looking to build your career with an exceptional team, youve come to the right place. Join SolarWinds and grow with us!

Your Impact:

Maintain a large volume of renewals with high call and email volume daily

Working with customers to resolve any issues that may be preventing them from maintaining a relationship with SolarWinds

Understand customer requirements and effectively communicate the SolarWinds value proposition, suggest suitable growth solutions, and negotiate pricing

Following up on assigned customer software renewal quotes and/or generating custom quotes and presenting them to the customer

Driving renewal and conversion opportunities to close before expiration through detailed funnel management

Manage, maintain, and communicate accurate customer and pipeline records within a CRM and to Sales/Renewals leadership

Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments

Achieve monthly quotas and quarterly targets

Your Experience:

Passion for sales

Excellent customer service skills

Excellent communication skills both oral and written

Excellent problem-solving skills

Good computer skills

Ability to multi-task and track multiple issues

Enjoys working in a fast-paced, team-focused environment

Previous experience with CRM - NetSuite and/or SalesForce are a plus

SOLARWINDS WORLDWIDE LLC

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