Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Installation, servicing, troubleshooting, and removal of all alcohol monitoring devices

Fulfill daily operational duties of assigned facility which include

Operate a clean, organized and hazard free work environment

Conducts training sessions covering use of products to customers

Maintain a positive and caring atmosphere for customers and employees

Consistently perform monthly inventory audits

Assist other shops in surrounding area when applicable

Management of daily hours, ensuring 40 hours or less weekly

Correspondence with management and/or lead technicians when challenges are presented

Maintain the integrity, confidentiality, and security of client information

Adherence to all state and federal rule, regulation and statute

Any other duty, as assigned

Minimum Qualifications

High School Diploma or equivalent

1 years' experience with 12V

1 years' experience in a customer service role

Basic computer skills

Strong written and verbal communication skills

Detail orientation

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to sit, kneel, and stand regularly while installing alcohol monitoring devices into tight spaces.

The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

Smart Start Inc.

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