Branch Manager

Pagosa Springs Branch

RG BANK | Pagosa Springs, Colorado | Full-Time, On-Site

About the Role

RG BANK is looking for an experienced, customer-focused Branch Manager to lead our Pagosa Springs branch.

This is the anchor of the branch --- the steady presence customers and staff count on. You'll lead the deposit team, serve as our primary opener of new accounts, resolve customer concerns, and make sure the branch is serving customers well every day.

If you want real ownership of a branch, enjoy working face-to-face with customers, and take pride in being someone your community knows and trusts, this is a role worth a conversation.

What You'll Do

Lead, coach, and develop the branch's Tellers and Customer Service Representatives

Serve as our primary opener of consumer and business deposit accounts --- checking, savings, money market, CDs, and IRAs

Own day-to-day branch operations: cash management, vault controls, daily balancing, opening and closing procedures, and coordination of facilities, vendors, and the ATM

Be the branch's point of contact for customer concerns --- investigating, resolving, and improving on what you learn

Grow deposit balances and customer relationships, and represent RG BANK in the community

Step onto the teller line and into CSR work when the branch needs it

What We're Looking For

Required

5+ years of banking experience, including 1--2 years in a supervisory or lead role

Proficiency opening and servicing consumer and business deposit accounts

Working knowledge of banking regulations, compliance requirements, and deposit operations

Strong customer service, communication, and problem-solving skills

Comfort holding staff accountable to standards, including colleagues who report to other managers

Willingness to perform Teller and CSR duties when needed

High school diploma or equivalent

Preferred

Experience in a community bank environment

Existing ties to the Pagosa Springs or surrounding community

Working at RG Bank

Pagosa Springs is a market we're investing in. A major remodel of the branch is underway right now, we're adding positions here, and the outlook for this location is bright. Whoever steps into this role won't be inheriting a finished operation --- they'll help build one, and as the branch grows there will be room to grow with it.

We're a community bank, which means decisions get made by people you know and your work is visible. You won't be a number in a regional org chart --- you'll have the operations, lending, and support resources of the whole RG Bank team behind you.

Compensation & Benefits

Base salary: $60,000 -- $70,000 annually, depending on experience and qualifications.

Annual incentive: Eligible for an annual performance-based bonus determined by overall bank performance and individual performance.

Benefits:

Health insurance for individual and family coverage, with RG Bank paying 85% of the premium cost

Bank contributions to your Health Savings Account (HSA)

Paid vacation and paid holidays

Life insurance policy paid in full by the bank

Significant interest rate discounts on primary home and primary vehicle financing

How to Apply

Submit a resume and cover letter to Valerie Abeyta at Valerie.Abeyta@RGBank.bank.

Applications will be accepted until the position is filled. We'd welcome a conversation even if you don't check every box --- tell us why this role and this market interest you.

RG BANK

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Branch Manager