Senior Manager - Field Trade Marketing IT Solutions Winston-Salem, North Carolina

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can't wait, let's shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a Senior Manager - Field Trade Marketing IT Solutions in Winston Salem

This role will be responsible for supporting the Trade Marketing Department enabling IT solutions, work on process improvements, bring additional capabilities and guarantee the end-to-end delivery of projects.

Your key responsibilities will include:

Lead delivery and Business As Usual support of customer relationship management (CRM) solutions for ourTrade Marketing field organisation comprised of ~1,700 employees who manage our U.S. retail and wholesale trading partner relationships

Lead projects from initial interaction with clients during the requirements discovery phase through implementation and deployment of completed solutions using Agile/Scrum methodologies

Act as a strategic partner to business collaborators, translating technical capabilities into business value.

Lead the technical direction for Salesforce mobile CRM solutions by driving decisions and coordinating efforts with our vendor managed service providers

Lead external IT development teams, encouraging a high-performance culture and continuous improvement.

Facilitate cross-functional collaboration to ensure successful adoption and utilization of digital solutions.

Direct agile DevOps processesfor responsible processes/systems, driving operational excellence and continuous improvement

What are we looking for?

5-10 years of technology and project delivery experience.

Cross-functional project leadership experience with advanced partner and risk leadership skills.

Strong interpersonal and communication skills working with business partners at all levels, vendors, and co-workers.

Functional and technical proficiency with enterprise CRM platforms.

Strong strategic, analytical, problem-solving and creative thinking skills.

Ability to translate technical concepts into business language.

4-year degree with a focus in computer science, information technology, or related field.

Salesforce platform certification(s).

WE ARE REYNOLDS AMERICAN-A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets

Great Place to Work Certified

Brands sold in over 200 markets, made in 44 factories in 42 countries

Newly established Tech Hubs building world-class capabilities for innovation in four strategic locations

Diversity leader in the Financial Times and International Women's Day Best Practice winner

Seal Award winner - one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER

Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you. Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.

Collaboration, diversity and teamwork underpin everything we do here at Reynolds American.We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.

Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

Company contributes an additional three percent to 401(k) whether employee participates or not

Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)

Health Savings Account start-up contribution for employees who elect the high deductible health plan

Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year

Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents

Company paid life insurance of 1x annual base pay ($50,000 minimum)

Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)

Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance

Tuition reimbursement and student loan support

Dependent Scholarship Programs

Free confidential personal financial counselling service

On-site health centers and 24/7 fitness centers at certain company locations

A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

Health-care concierge service

Volunteer service opportunities

Extensive training opportunities

Company vehicle for eligible employees

Mobile phone allowance for eligible employees

Paid Leave:

Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)

Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).

Holidays (Nine company recognized and two annual personal holidays to be used at the employee's discretion)

Paid Parental Leave + temporary reduced work schedule opportunity

Funeral Leave

Short-Term Disability Leave

Long-Term Disability Leave

Jury Duty Leave

Military Leave

Released Time for Children's Education

Community Outreach Leave

Other paid leave benefits, as required by state or local law

Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement - it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.

You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.

We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at TalentAcquisition@RJRT.com.

Reynolds American

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Senior Manager - Field Trade Marketing IT Solutions