Account Recruiting Manager I job in Cincinnati, OH

Location: Cincinnati, OH

Role Type: Operations

JOB SUMMARY

The Account Recruiting Manager (ARM) is a hybrid role responsible for recruiting top-tier professionals while managing strategic client relationships across assigned territories. This position is approximately 80% recruiting and 20% client relationship management, making it ideal for creating an impact in both talent acquisition and account support. The ARM will place contract, contract-to-hire, and direct placement professionals, provide high-touch service to clients and contractors, and act as a key liaison between clients and internal stakeholders.

RESPONSIBILITIES

? Source, recruit, and retain qualified professionals for contract, contract-to-hire, and direct placement positions.

? Build and maintain a pipeline of candidates through cold calling, job boards, networking, and referrals.

? Educate candidates on job opportunities, travel career benefits, and the ProLink experience.

? Submit candidates to client job orders, conduct lockdowns, and coordinate interviews.

? Maintain timely and professional communication with candidates throughout the hiring lifecycle.

? Track candidate attendance, assignment details, and performance for ongoing contracts.

? Provide exceptional customer service to contractors to ensure retention and satisfaction.

? Meet or exceed weekly, monthly, quarterly, and annual recruiting performance metrics.

? Function as additional recruiting resource for all recruiting teams on account specific needs, customer service level standards to aid in recruitment barriers

? Perform other related duties as assigned

? Act as the primary recruiting contact for assigned accounts, serving as a liaison between clients and internal teams; in conjunction and at the direction of account assigned Client Relationship Manager.

? Build strong relationships with client managers through consistent communication, updates, and consultation.

? Assist with account retention and growth through proactive engagement and service excellence.

? Educate clients on ProLink's full suite of services to deepen account saturation.

? Support client QBR (Quarterly Business Review) preparation and execution in collaboration with internal stakeholders.

? Monitor and manage performance metrics tied to client accounts (TOA, fill rates, etc.).

? Assist in implementing cost-saving strategies and tracking basic financial data relevant to account management.

? Perform other related duties as assigned

REQUIREMENTS

? Willing and able to travel as needed

? Willing and able to work onsite as needed

? 2+ years of experience in recruiting, account management, or staffing industry roles

? Knowledge of staffing industry business models and trends

? Basic understanding of financial management, workforce solutions, and data-driven decision-making

? Excellent organizational, customer service, communication, and relationship building skills

? Proactive/ autonomous working mindset

? Comfortable performing in a metric-based environment

? Able to multitask and apply a solutions-oriented mindset

? Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment

? Able to use a variety of business or technical programs to complete tasks

? High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values

PREFERENCES

Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.

Internal Job ID: 297

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law. EEO Employer/Vet/Disabled

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Account Recruiting Manager I job in Cincinnati, OH