Job Summary: This position functions within an office environment involving regular interaction and front office support for the PSW Administration department. This position upholds a professional presence while fostering a welcoming and supportive environment for applicants, families, community partners, and PSW employees. This position will be responsible for ensuring the smooth day-to-day operation of the office, managing communications, and assisting with scheduling, documentation, and general administrative tasks.

Work Duties: Provide front office support, greeting visitors and directing them accordingly. Maintain a professional and welcoming attitude to all guests. Adhere to assigned schedules, including meal and rest periods. Answer phones, transfer calls, and take messages promptly and distribute. Maintain visitor logs, ensuring all visitors sign in and out. Assist in the distribution of mail, documents, and other materials, as needed. Set up and arrange/schedule meeting rooms as needed. Prepare minutes of meetings, reports, @type documents and distribute copies. Maintain organized records. Update/upload into data base individuals served information (referral information, IPPs, purchase orders, medical information, etc. if applicable). Complete intake information for both walk-ins and phone inquiries. Prepare mail outs for correspondence, memos, and forms as required. Coordinate the ordering of supplies with departments. Obtain and organize receipts, code to correct department and account. Maintain and scan documents for filing. Facilitate communication between visitors, program departments, and families during pickups and drop-offs. Direct visitors or applicants to the Human Resources department when necessary. Possess knowledge of PSW, Program Services and Business Service programs to accurately direct inquiries. Support front office communication with families, community partners, and colleagues. Perform additional duties as assigned.

Required Experience: Proven experience as an Administrative Assistant or with office management systems and procedures. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other related software Excellent written and verbal communication skills, grammar, spelling, and punctuation Strong organizational and multitasking abilities Time management skills and attention to detail

Preferred Qualifications Bachelors degree Certificate from a business college or accredited university Bilingual communication skills (if applicable)

Required Education: Associates degree High school diploma or equivalent from an accredited institution

At-Will Employment Statement: Employment with PSW is at-will. This means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Nothing in this job description or any company policy shall be construed to alter the at-will nature of the employment unless explicitly stated in a written agreement signed by both the employee and an authorized company representative.

PORTERVILLE SHELTERED WORKSHOP

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