The Market Operations Coordinator is a hands-on, highly organized, and people-centered role that supports the Pioneer local office. This position ensures our team, leaders, and guests experience seamless operations, intentional culture, and thoughtful execution across office operations, employee experience, leadership support, and event-based marketing activities.

This is not a "back office" role - it is a highly visible, relationship-driven position that helps Pioneer show up professionally, consistently, and with care.

What You'll Do:

Leadership & Firm Support

Coordinate leadership meetings, offsites, and agendas

Support board and partner meeting logistics and materials

Track action items and ensure follow-through

Assist with travel coordination

Recruiting & Onboarding Experience

Coordinate recruiting interviews and candidate logistics

Deliver a polished Day One experience for new hires, including:

Coordinating welcome lunches

Managing office access

Ensuring merchandise and materials are ready

Office & Administrative Excellence

Prepare meeting materials, agendas, and follow-up documentation

Coordinate meeting logistics, calendars, rooms, and technology

Document and maintain operating procedures and internal playbooks

Convert resumes for new hires into Pioneer formats

Event & Relationship Marketing Support

Support client events (e.g. executive roundtables, webinars, and networking)

Manage event invitations, registrations, tracking, and follow-up

Coordinate sponsorships and partnership logistics

Support event materials, signage, gifts, and onsite logistics

Maintain contact lists and post-event reporting

Culture & Employee Experience

Stock office snacks and supplies

Set up in-office events and catering

Manage birthday and work anniversary calendars

Order merchandise and swag for firm and events

Act as a culture carrier and connector across Pioneer

Technology & Asset Coordination

Track and manage laptop inventory

Coordinate setup, shipping, redistribution, and offboarding resets

Troubleshoot basic issues and escalate as needed

Field team questions related to equipment and access

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Requirements

3+ years of experience in an operations, office, coordinator, or administrative role

Experience supporting a fast-paced, professional services or consulting environment preferred

Strong organizational skills with the ability to manage multiple priorities and follow through consistently

Excellent communication skills and comfort working with leaders, candidates, and external partners

Highly relationship-driven with a service-oriented, people-first mindset

Proficient with the Microsoft Office; comfortable learning new tools

Able to coordinate logistics across meetings, events, recruiting, and onboarding

Detail-oriented, proactive, and comfortable in a highly visible role

Trusted to handle sensitive information with discretion

Benefits

The estimated salary range for this role is $66,000-$88,000 annually. This is based on a wide array of factors unique to each candidate, including but not limited to skillset and years and depth of experience. Bonuses and other incentives are awarded at the Company's discretion and are based upon individual contributions and overall company performance. Pioneer is proud to offer a comprehensive benefits package that includes meaningful time off and paid holidays, parental leave, 401(k) including employer match, tuition reimbursement, and a broad range of health and welfare benefits including medical, dental, vision, life, long and short-term disability, etc.

Pioneer Management Consulting

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Market Operations & Events Coordinator