The Broadband Technician is responsible for maintenance and installation of service for the fiber to the premises. This includes home installations and routine and emergency maintenance and troubleshooting.

Core Competencies:

Work effectively as an employee of Paulding Putnam and maintain good job behavior.

Must be supportive of Cooperative business concepts and principals.

Must be of high integrity, dependable and professional.

Punctual and conscientious about work hours and perform overtime when requested. Communicate with supervisor when unable to work at the appointed time.

Accept responsibility for the duties of your position. Work diligently toward complete accurate work assignments.

Develop the necessary skills and knowledge to perform the duties of the position. Attend meetings and seminars as directed.

Continually develop and recommend more efficient and effective ways of carrying out the duties and responsibilities of the position.

Review and abide by established policies and procedures of the Cooperative.

Must have a high regard for the safety of themselves and others. Promote safety in every activity and attend scheduled safety meetings as directed. Become familiar with and abide by the PPEC safety rules and procedures.

Must have the desire to work as part of a team and contribute to the high morale in the organization. Promote teamwork through communication and cooperation. Treat co-workers in a professional manner and consider the opinions and personal needs of others.

Accept and adapt positively to changes in your position and within the Cooperative. Develop a commitment to accept ongoing change.

Be a positive influence within and outside the Cooperative.

Support the Cooperative's mission by staying current with information to cultivate and positively project the Cooperative's philosophy.

Job Responsibilities:

Within the limits of established policies, procedures and budgets, assumes responsibility and has commensurate authority as delegated by the Broadband OSP Manager for the following functions:

Practices and maintains familiarity with Cooperative and departmental safety related work practices, safety procedures, and other safety requirements.

Provides safe, reliable fiber and broadband service by:

Continually inspecting structures and equipment for active or potential hazards to service.

Responding to all work requests in a timely manner.

Connects and disconnects underground fiber optic drops. Buries and/or pulls up line, using various hand and power tools and other equipment. Installs equipment on outside of building.

Routes and installs fiber and/or cables from the outside to the inside of a home or business. Installs, terminates, and tests cat-5/6 and fiber. Runs and pulls lines through attics, crawl spaces, and walls.

Coordinates with member on location of outlets and other equipment.

Troubleshoots issues with fiber and broadband systems.

Performs service calls as requested.

Splices fiber optic cables as needed, using fusion and mechanical methods.

Tests repaired, new, or updated equipment and fiber to ensure proper functions.

Connects and configures member's owned devices to the fiber network, such as routers, modems, computers, phones, remote controls, and televisions.

Maintains up-to-date knowledge of various technologies, devices, and networking commonly used in homes and businesses.

Educates users on features and services available.

Performs tasks at various heights and in confined spaces, working from ladders and/or buckets as needed. With appropriate training and approval, may also climb poles

Participates in on-call/stand-by duties as requested during emergency situations. Answers and responds to req

Paulding Putnam Electric Cooperative, Inc.

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Broadband Technician