Job Duties Service Dispatch & Parts/Warehouse Specialist | Organized Problem Solvers Wanted

*Service Coordination & Customer Support

Coordinate and schedule service, repair, installation, startup, and warranty work.

Communicate with customers regarding schedules, updates, and service requests.

Support technicians and subcontractors by ensuring work assignments are clearly communicated and efficiently organized.

Monitor open work orders and help keep projects moving toward completion.

Serve as a primary point of contact for customer inquiries and office communications.

*Parts, Inventory & Warehouse Operations

Manage inventory and coordinate material purchases for service operations.

Receive, organize, and distribute parts and materials.

Process warranty claims, returns, and vendor-related issues.

Maintain company-owned tools and equipment.

Support shipping, receiving, and warehouse activities.

*Administrative Support

Assist with service proposals, maintenance agreements, and related documentation.

Process completed work orders and support operational and accounting functions.

Contribute ideas and improvements that help the team work more efficiently.

*This Role Could Be a Great Fit If You Have Experience In:

Service dispatch

HVAC or construction support

Manufacturing or production coordination

Logistics and transportation

Warehouse operations

*Join the Paape Team!

If you enjoy coordinating people and resources, solving problems, and being part of a team that helps customers succeed, we'd like to meet you.

Apply today and become part of a company that has been serving customers and building relationships for more than 75 years.

Minimum Education Required REQUIRED:

High School Diploma or Equivalent

Forklift certification, or ability to obtain certification

DOT medical card, or ability to obtain

PREFERRED

Post Secondary Education

Minimum Experience Required REQUIRED:

Proficiency with Microsoft 365 applications

Strong communication and customer service skills

Strong organizational skills and attention to detail

Ability to manage multiple priorities in a fast-paced environment

Ability to lift up to 50 pounds safely

PREFERRED:

Experience in dispatching, customer service, logistics, inventory management, warehouse operations, construction, HVAC, or related industries

Experience using service management or scheduling software

Shift First (Day)

Number of Openings 1

Public Transportation Accessible No

Veterans Encouraged to Apply Yes

Physical Required No

Drug Test Required No

Compensation $27.00 - $30.00 / Hourly

Additional Compensation This range represents the typical starting compensation for the position. Final compensation will be determined based on the selected candidate's experience, qualifications, skills, and overall alignment with the role's requirements.

Postal Code 56001

Job Type Full Time

Place of Work

On-site

Requisition ID

55876

Job Benefits

Health, Dental, Vision, Life, Disability Insurance

Paid Time Off: Sick/ESST, Vacation, Paid Holidays

401k with Company Match

Application Email

ramonam@paape.com

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Service Dispatch & Parts/Warehouse Specialist