Technical Writer II Position Summary: Under limited direction, the Technical Writer II leads tasks related to documenting and developing detailed operation, maintenance, and troubleshooting procedures, checklists, technical specifications, service bulletins, training materials, and reports. This role supports customer requirements and expectations while operating in a fast-paced environment with set delivery schedules. This is a hybrid position requiring technical expertise and writing proficiency. What You'll Do:

Write technical documentation/manuals in accordance with customer specifications

Troubleshoot mechanical, electrical, and hydraulic systems on heavy-duty equipment

Research and reuse existing data, text, and illustrations

Draft and coordinate technical content for final products

Archive and organize technical data for future projects)

Track time spent on tasks and report status to management

Communicate project needs and progress clearly

Meet established deadlines while adhering to company policies

Follow and enforce safety protocols

Assist with onboarding and training of new or transitioning team members

Review project requirements for compliance with customer agreements

Perform other job-related tasks as needed, with reasonable accommodation

What You Bring:

High school diploma or GED required; Associate degree in a technical or mechanical field or equivalent work experience required

2-4 years of experience writing complex technical documents preferred

Strong troubleshooting experience on mechanical, electrical, hydraulic, and pneumatic systems

Experience with Department of Defense (DoD) technical documentation preferred

Mechanical aptitude, especially in automotive or military equipment

Familiarity with diagnostic tools such as OBD II, CAT ET, Allison DOC, Bendix Diagnostic, Dearborn, WABCO Toolbox, or other OEM tools

Proficient in Microsoft Office Suite, Adobe Acrobat, and able to interpret engineering drawings and data

Critical thinking and strong attention to detail

Willingness to work overtime as needed

Work Environment:

Fast-paced, deadline-driven environment

Hybrid work schedule with on-site presence as needed

Collaboration with cross-functional teams and subject matter experts

Benefits:

Flexible scheduling

Unlimited PTO

Hybrid work setting

Health/Dental/Vision Insurance with company allowance

Retirement plan (401K) & we are an ESOP company (Employee Owned)

Onsite gym with personal trainer

Pet-friendly office

Summer hours for work-life balance

What you may have done in the past:

Worked in a technical writing or documentation role for 2-4 years

Served in a military role or supported military programs

Worked in automotive repair, maintenance, or diagnostics

Written or edited manuals for DoD or heavy-duty equipment

Equal Opportunity Employer: O'Neil & Associates, Inc. is an equal opportunity employer, providing equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam Era or other eligible veteran status, or any other protected factor. Applicants must be authorized to work in the United States without sponsorship. ONEIL is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. ONEIL complies with applicable state and local laws governing nondiscrimina

O'Neil & Associates, Inc.

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