The Monroe County Department of Job and Family Services

is accepting applications for a full-time WIOA/Comprehensive Case Management Employment Eligibility Referral Specialist II (ERS II)

Position Overview

The Eligibility Referral Specialist II is responsible for serving young adults and TANF participants through eligibility determination, case management support, workforce development activities, and program coordination. This position plays a key role in helping participants overcome barriers to employment and achieve educational and career goals.

Essential Duties and Responsibilities

Interview applicants to determine initial program eligibility.

Maintain participant case files and case notes.

Coordinate and oversee work experience opportunities for youth TANF and WIOA participants.

Conduct participant outreach and follow-up activities.

Collaborate with local schools to promote available workforce programs and services.

Assist participants in identifying and overcoming barriers to employment.

Develop relationships with area employers and assess workforce needs.

Support OhioMeansJobs events and resource room operations.

Complete required reports, forms, correspondence, RMS activities, and other documentation in a timely and accurate manner.

Minimum Qualifications

Applicants should possess:

Basic keyboarding skills.

Entry-level computer application skills.

Strong communication, organizational, and customer service abilities

Application Process

Interested applicants should submit a letter of interest and resume to:

Jeanette Schwall{rel="noopener noreferrer" target="_blank" segoe="" ui",="" tahoma,="" sans-serif"=""}, Director

[Jeanette.schwall@jfs.ohio.gov]{rel="noopener noreferrer" target="_blank" segoe="" ui",="" tahoma,="" sans-serif"=""}

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Monroe County Job and Family Services

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Eligibility Referral Specialist II