Loan Sales Consultant

Department:Consumer Lending

Location:

Brief Summary

As a Loan Sales Consultant,you will provide exceptional service through phone and digital channels while driving lending growth across consumer, personal, and recreational loans . We are looking for a detail-oriented, collaborative professional who thrives in a fast-paced environment and can manage a variety of administrative and operational tasks with confidence. You will play a key role in guiding members through the lending process, ensuring a smooth and positive experience from application to closing. This is a remote position. Candidates may work from a home office located in Minnesota, Wisconsin, or Illinois.

Key Responsibilities

Communicate with members through phone and digital channels in a professional, courteous, and efficient manner.

Utilizing a strong sales mindset and results-driven approach to maximize opportunities.

Provide outstanding service to internal and external members while maintaining comprehensive knowledge of consumer lending products, services, and processes.

Manage the entire lending process-from application to closing-with accuracy and efficiency.

Monitor and follow up on pending applications to ensure completeness and timely decisioning and funding.

Assist processors with coordinating documentation and funding to facilitate smooth loan closings when needed.

Qualifications

High School diploma or equivalent required. College degree or course work is highly preferred.

Minimum of three years- customer service/sales experience or equivalent, with consumer lending experience preferred.

Excellent writing, editing, and verbal skills required.

Intermediate to advanced experience with Microsoft Office suite to include Word, Excel, PowerPoint, and Outlook

Proficiency with Adobe Acrobat, and database applications, as well as the ability to learn new applications quickly is desirable.

Schedule

Monday - Friday, 8:30 a.m. to 5:30 p.m.

Wage & Hour Details

Full-time, 40 hrs./wk.

This is a non-exempt position

Starting pay range: $23.00-$26.00 per hr., pay commensurate with experience. In addition to hourly pay, there is potential for additional earnings through performance-based incentives.

Benefits

Medical, dental and vision plan options

Health Saving Account and Flexible Spending Account options

401(k) with competitive company match

Paid time off, paid holidays, personal time, and paid volunteer time

Development time and tuition reimbursement

Company provided life insurance, short-term and long-term disability insurance

Voluntary benefits including life, critical illness, accident, and hospital indemnity coverage

Paid parental leave

Discretionary, annual profit-sharing bonus

Equal Opportunity Employer/Veterans/Disabled

Members Cooperative Credit Union (MCCU) is an Equal Employment Opportunity employer. We are committed to an inclusive organizational environment that encourages the full participation of all members of our diverse workforce and enables everyone to maximize their talents, skills, and abilities to serve our members. MCCU recruits, hires, employs, trains, promotes, and compensates individuals based on job-related qualifications and skills. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

For questions or, if you need assistance completing the application process, please contact recruiting@membersccu.com .

Members Cooperative Credit Union

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Loan Sales Consultant