This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13468462

Essential Duties and Responsibilities

Assists all customers (retail and shop) in selecting required parts

in a friendly, professional and efficient manner.

Informs customers of companion part requirements and specials and

ensures that the customer is exposed to the full product line.

Answers phone calls, providing price quotes and other information.

Reviews body shop estimates to be sure the parts that are ordered

are correct and all pricing is in line with the estimate.

Pulls and fills orders from stock.

Notifies parts manager of out-of-stock parts or shop materials that

need immediate attention.

Locates out-of-stock parts or shop materials that need immediate

attention.

Notifies the service advisor, body shop and the customer when

special ordered parts have been received.

Pulls orders for delivery to body shop, making sure all parts are

tagged with customer names and job number.

Follows up on back-ordered parts.

Verifies will-call and back-order files weekly and returns to

vendors, or stocks those items not picked up or required.

Replenishes assigned inventory daily.

Makes sure all internal requests for parts are billed on service

repair orders.

Receives payment from retail customers or obtains credit

authorization.

Ensure that all customers receive their copy of the invoice.

Issues credit for parts returned, ensuring that the original invoice

or its number is available so that purchase and pricing can be verified.

Keeps orderly records of all repair orders, invoices, insurance

estimates and special order parts.

Sets up orders for daily shipment, delivery or pick up.

Keeps current on new products and product updates.

Participates with the parts manager in maintaining a lost sales

tracking program.

Maintains a professional attitude with co-workers, customers,

vendors.

Follows the dress code the company has put in place. Maintains a

clean and neat work area.

Follows federal, state and local law as well as company policy about

safeguarding all information.

Reports on time to work and follows schedule that is given. Calls

supervisor if he/she cannot be at work on time.

Keeps current with training that might be required for this

position.

Follows all company policies and procedures. Notifies supervisor of

any illegal activity.

Submit to and successfully complete MVR, background check, and

pre-employment drug test

Valid driver\'s license with good driving record

Some heavy lifting required

Marshall Motor Company

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