Job Overview

We are seeking a highly organized and detail-oriented Administrative Assistant to support our office operations. The ideal candidate will possess strong computer skills, excellent communication abilities, and experience in office management, customer service, and clerical tasks. This role offers an opportunity to work in a dynamic environment where efficiency and professionalism are valued. The position involves managing front desk responsibilities, handling multi-line phone systems, and providing exceptional support to team members and clients alike.

Responsibilities

Manage front desk operations, including greeting visitors and directing calls

Operate multi-line phone systems with professionalism and courtesy

Perform data entry, filing, and document proofreading to ensure accuracy

Utilize Microsoft Office Suite and Google Workspace for report creation, correspondence, and scheduling

Assist with calendar management and appointment scheduling for staff and clients

Handle customer service inquiries via phone, email, or in person with excellent phone etiquette

Maintain organized office files and records for easy retrieval

Support bookkeeping tasks using QuickBooks or similar software as needed

Provide general office management support to ensure smooth daily operations

Assist with special projects such as event planning or administrative tasks as assigned

Requirements

Proven office experience or administrative background with clerical skills

Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications

Strong organizational skills with the ability to prioritize tasks effectively

Excellent communication skills, both verbal and written; bilingual abilities are a plus

Experience with multi-line phone systems and customer support roles such as dental or medical receptionist is preferred

Demonstrated ability to handle confidential information discreetly

Strong typing skills with attention to detail for proofreading and data entry tasks

Ability to manage time efficiently in a fast-paced environment

Previous experience in office management or personal assistant roles is beneficial

This position is integral to maintaining an efficient office environment while providing exceptional support to staff and clients. We value professionalism, reliability, and a proactive approach in our team members.

Madina Sorensen LLC

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