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This is a seasonal position that will end October 2025.

The Information Technology Analyst is responsible for supporting, maintaining, and enhancing the organization's computer systems, networks, and software applications. This role involves troubleshooting issues, implementing new systems, analyzing system performance, and providing technical support to ensure optimal performance of IT infrastructure.

What You'll Do:

Providing support to users and being the first point of contact for problem solution.

Conduct systems password audits.

Conduct software licensing and audits.

Operating system (Windows 11) installation, maintenance, and troubleshooting.

Network as necessary to troubleshoot systems and hardware as needed with Hyatt guest and colleagues.

Communication of maintenance and outages.

Collaboration with vendors as needed.

Ensure adherence to IT policies, procedures, and best practices.

Collaborate with other IT team members to address complex issues and provide solutions.

**The position responsibilities outlined above are in no way to be construed as all encompassing.Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Chose Hyatt?

At Hyatt, your success matters. We offer:

Competitive Salary:$18.00/hour

Health Benefits:Medical, dental, and vision insurance starting after just 30 days

Perks and Discounts:

Free and discounted room nights

Friends and family rates at Hyatt properties

Discounts on food and beverage

Exclusive savings on tech, wellness apps, and more (e.g., Apple, ATandT, Headspace)

Work-Life Balance:Paid time off, including new child leave

Retirement Support:401(k) matching (up to 4%) and employee stock purchase plan

Growth Opportunities:Tuition reimbursement and robust training programs

Everyday Conveniences:Meal credit for employees

Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, youll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STARandtrade; Accreditation, TripAdvisors Travelers Choice Award, and recognition as a 2024 Healthiest Maryland Business - Standout.

Qualifications

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A true desire to satisfy the needs of others in a fast-paced environment.

The successful candidate should have strong IT and time management skills and be a self-starter.

Professional demeanor, attention to detail, along with excellent verbal and written communication skills.

Strong attention to detail.

Must have physical stamina to lift a moderate amount of weight.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina

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Information Technology Analyst - Seasonal