Columbus, MI, USA Full time R26_0000002522

Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? Do you have extensive knowledge of Heavy Duty Parts? If so, we invite you to explore opportunities with our Traction stores.

Position Summary:

The Local Outside Salesperson provide the highest levels of customer service, promoting the entire line of Heavy-Duty products and programs, calling on new and existing customers.

RESPONSIBILITIES

Establish and maintain good relations with customers by providing courteous, efficient, and professional service

Work with the Store Manager to provide business planning designed to reach product and sales goals

Promote entire line of Heavy-Duty products and programs

Continue to improve and stay updated on Heavy Duty product knowledge by interacting manufacturer's representatives

Communicates with customers and leads to identify and understand their product or service needs; leverage parts knowledge to identifies and suggests products and services to meet those needs

Demonstrates the functions and utility of products or services to customers based on their needs

Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale

Work with manufacturer's representatives to grow customer knowledge of lines

Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest

Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems

Provides periodic territory sales forecasts

Other duties as assigned

QUALIFICATIONS/COMPETENCIES

Must be at least 18 years of age

Valid driver's license

Prior Heavy-Duty parts background or mechanical inclination is required

Exceptional customer service and communications skills (both written and verbal)

Reliable, organized, detailed, and focused

Two years of related experience and/or training; or equivalent combination of education and experience is preferred.

Position description should not be considered all inclusive. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This position description reflects all essential functions, it does no proscribe or restrict the tasks that may be assigned, and all organizations position descriptions are subject to change at any time.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, ra

Heavy Vehicle Parts Group

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