Job description

Position Title:Warehouse Manager

Position @type:Full-time (40+ hours)

Schedule:Weekdays 8:00am to 4:00pm (occasional evening or weekend hours may be required)

Pay scale: $52,000 Annual Salary (+ benefits*)

Reports to:Director of Operations

Supervisory Responsibilities:Responsible for oversight of full and part time employees and routine oversight of volunteers assisting in the warehouse

Education and Experience

Bachelors Degree or equivalent work experience and certification in related field such as project management required

Experience working in a fast-paced production environment with 3 - 5 years warehouse and/or supervisory experience

Two years job experience in food industry

Required Skills and Abilities

Demonstrate conscientiousness, professionalism, and integrity

Ability to work independently, as a member of management, and as a team member

Willing to pursue appropriate professional development opportunities

Must have the ability to supervise volunteers performing warehouse related duties

Able to coach employees and volunteers and interact professionally with the public

Excellent written and verbal communication skills and ability to speak in public effectively

Must possess and maintain a valid, state-issued Drivers License with previous 3 years' safe driving history

Knowledge of Forklift operation and safety procedures required

Must demonstrate excellent organizational skills

Must be able to prioritize workflow while motivating and leading staff

Must adhere to Food Bank of the Albemarle's Drug and Alcohol Policy

Must authorize a North Carolina Criminal Record Check and Motor Vehicle Report

Must adhere to and champion Food Bank of the Albemarle's Safety Policies

Proficient in the use of Microsoft applications including Excel, Word, and Outlook, and able to work in a Microsoft 365 environment

Principal Activities

Working under the direction of the Director of Operations, the Warehouse Manager is responsible for direct oversight of warehouse operations, fleet operations, and volunteer management at the main warehouse. Responsibilities include but are not limited to:

WAREHOUSE:

Ensure/Verify all safety and sanitation rules are followed in compliance with Feeding America, AIB, and Food Bank of the Albemarle operating guidelines, regulations and policies

Ensure that all daily, weekly, and monthly cleaning, maintenance, and temperature logs are current and accurate

Manage activities in a cost-effective manner

Lead morning safety meetings

Monitor Daily/Weekly/Monthly sanitation and pest control checklists for completion - Verify completion to standard.

Working with the Director of Operations, provide oversight, communication and coordination for Facility preventive and corrective maintenance

Prior to arrival and acceptance of any load, verify all Bills of Lading and Invoices are accurate and available to receiving staff for verification during delivery

Working with the Warehouse Lead, verify optimal rotation of all stock in coolers, freezers and on warehouse floor

PERSONNEL:

Lead and communicate goals, team objectives and priorities

Prepare daily work assignments for warehouse personnel

Assign personal to complete receiving and associated stock functions (daily)

Assign personal to complete order fulfillment/pull functions (daily)

Assign personal to complete custodial/sanitation and pest control functions (daily)

Assign personal to complete inventory support functions (as needed)

Approve and ensure timely and accurate employee timecards

Perform periodic checks of employee adherence to FBA Operating Standards and provide corrective guidance when necessary

Participate in team member selection, hiring and training; reviews performance and develops team member retention strategies

TRAINING:

Attend food safety classes, acquire, and maintain ServSafe and HACCP certification

Pursue, acquire and maintain forklift certification

Determine safety, equipment, professional development, and other training needs of transportation and warehouse staff

Develop, coordinate, and schedule completion of safety and health standards training for all staff

Continually monitor and evaluate the department and staff. Provide coaching to build skills to improve performance and discipline when necessary, to meet the expectations of the organization

Coordinate and deliver new employee training to ensure adequate understanding of tasking and performance requirements

LOGISTICS:

Oversee and verify fleet and equipment maintenance

Working with the Transportation Lead, verify and report key performance indicators related to the Food Bank transportation fleet to include, but not limited to on-time delivery tracking, driver errors, and safety/damage controls

Focus on error reductions throughout the Distribution Center

Manage logistics relationship with agencies to ensure compliance with Feeding America, AIB and Food Bank of the Albemarle operating guidelines, regulations, and policies

Supervise all activities ensuring that the goals and objectives for each program is achieved

Ensure customer satisfaction for all product donors

INVENTORY CONTROL:

Verify that warehouse team maintains inventory control, including rotation of product, receiving and distribution completed daily, proper tagging, and accurate monthly inventory counts

Manage product recovery function to guarantee maximum product into the area, compliance of recovered goods with external regulatory bodies, and good work environment for employed and volunteer staff in product recovery

Complete and verify all CERES-related reporting associated with warehouse operations

CSFP:

Working with the Warehouse Lead, oversee/coordinate all warehouse activities related to CSFP Packing

Working with the Warehouse Lead, oversee/coordinate staging and inventory segregation of received CSFP Product

OTHER:

Serve as the Food Safety Administrator for the organization

Standing member of the Food Safety Committee

Standing member of the Food Recall Committee and management team

Standing member of the Safety Committee

Other related duties as assigned

Physical Requirements:

Must be able to lift up to 50 pounds repeatedly

Must be able to bend, stand, stoop, and work on their feet

Prolonged standing, walking, moving

Routine entry and work inside industrial refrigerators and freezers

FOOD BANK OF THE ALBEMARLE

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