NEW ACCOUNTS REPRESENTATIVE

Farmers Bank & Trust in Kinsley is looking for a full-time employee in our New Accounts

Department. This is an excellent opportunity for someone with good communication and

computer skills, a commitment to quality, and a desire to help others. This employee must

have a positive attitude, be self-motivated, have the ability to multi-task, be detail-oriented and

accurate, as well as a dependable team player.

Essential Functions include:

Provides exceptional customer service to internal and external customers by accurately

and courteously addressing customer questions and processing customer requests.

Addresses difficult customer complaints and issues.

Processes opening new accounts including Checking, Savings, Certificates of Deposit,

Individual Retirement Accounts, business accounts, safe deposit boxes; processes various

services including overdraft protection, transfers, etc.

Maintains accounts, including processing address changes; closes accounts as requested

by customers, orders checks, prints and/or orders debit cards.

Reviews cash balancing for all branches on a daily basis.

Answers incoming telephone calls; determines the purpose of calls; answers customer

inquiries or appropriately forwards calls.

Fills-in for tellers as needed.

Helps customers with electronic banking services such as online banking, bill payment,

cash management and merchant capture.

FARMERS BANK AND TRUST IS AN EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED

Qualifications: High school diploma or general education degree (GED); and six months to one

year previous banking experience; or equivalent combination of training and experience.

We offer competitive wages in a friendly atmosphere.

Applications may be printed online at www.farmersbankks.com

Please return completed applications to:

ATTN: HUMAN RESOURCES

P.O. BOX 267

GREAT BEND, KS 67530

FAX (913) 387-5566

or email to: humanresources@farmersbankks.com

Farmers Bank & Trust

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