Job Description

We offer a fantastic opportunity in the BPO Industry and always have room for growth. After initial in-person training and the completion of your Texas Property and Casualty Insurance License, we have created an appreciable bonus incentive.

Fair Trade Outsourcing is seeking motivated entry level Inbound Sales Representatives to join our team. The position requires the person to:

Perform intake of calls from customers regarding services to establish an insurance policy.

Maintain proper telephone etiquette and giving accurate and timely responses

Meet the established call center guidelines for answering calls.

Work effectively with co-workers, agents, policyholders, or other departments as needed.

Research and resolve inquiries and communicate the results by telephone and/or written correspondence to the policyholder, agent, or other departments.

Make computer inquiries and entries relating to customer accounts.

Maintain records and/or policy files according to established guidelines.

Regular and predictable attendance in meetings with a defined work schedule.

Desired Skills and Experience

High School Diploma and/or GED

Customer Service Skills necessary

Must have the availability between 7am to 7pm CST

Flexibility for occasional and/or seasonal overtime

Excellent oral and written communication skills

Ability to handle multiple assignments

Rate

Inbound Sales Representatives: $15 Hourly Upon completion of Training approximately 4 weeks' pay will increase to $16 plus incentives.

Fair Trade Outsourcing

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