POSITION:Equinix, Inc. has multiple openings for a Senior Manager, IT in Frisco, TX.

Duties:Responsible for driving and influencing senior leadership decision making. Manages implementation of approved system improvement recommendations. Builds and maintains effective working relationships and partnerships with stakeholders. Ability to drive conflict resolution between stakeholders, including senior management and cross functional teams. Sets and influences stakeholder expectations related to technology initiatives. Responsible for transparent communication to stakeholders related to technology initiatives. Participates in monthly operational reviews of operational performance and roadmap status. Executes against operational KPIs. Reviews, identifies areas for improvement and makes recommendations to leadership. Works closely with Project Managers to track resource allocation and utilization for larger projects. Requests approvals for additional expenses outside of approved budget/headcount. Manages and/or escalates issues, as needed. Provides input to the annual budget planning process relating to project/support/SW maintenance/ Renewals/purchases/etc. for his/her areas of responsibility. Reviews and approves recommendations from Manager, to implement improvements. Responsible for ensuring projects deliver on time and budget by holding contributors accountable for delivering on project milestones and deliverables. Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve. Responsible for identifying and mitigating project execution risks. Drives innovation among the teams, recognizes innovation, and helps communicate new ideas across teams. Defines and evangelizes processes, policies and standards across all stakeholders. Measures performance against process goals. Proactively seeks continuous improvement opportunities in process/policies standards. Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders. Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders. Provides leadership and direction to the team, through managers. Responsible for performance management of team members, including disciplinary actions and hire/fire decisions/ recommendations. Responsible for GPS process including assessments and Total Rewards allocations of direct reports and reviewing and approving manager recommendations. Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans. Monitors and manages support and operational metrics and trends for management areas and identifies and prioritizes areas for optimization. Oversees and supports RCA cycles, reviews management level reports related to issues and escalations. Acts as escalation point for resolving complex customer security inquiries in partnership with Legal, Sales, and Operations teams. Reviews, analyzes, provides recommendations and may decide on acceptance or rejection of audit controls. Reviews and approves global IT security policies annually, escalating for final approval, as needed. Manages/leads individual consultants or consulting teams, as assigned. Understands vendor roadmaps, manages relationships, feedback and escalations, negotiations and contract renewals. Reviews and proposes final vendor selections. Manages day-to-day vendor relationships and holds vendors accountable to their deliverables. Resolves vendor issues and escalates as needed. Defines, presents and obtains leadership approval for local execution strategy, aligned to global standards. May telecommute.

Requirements:Employer will accept a Bachelors degree in Computer Science, Engineering, Information Technology, Information Systems, or related field and 7 years of experience in the job offered or in a computer-related occupation.

Inlieu of a Bachelors degree and 7 years of experience, employer will accept 9 years of work experience in the job offered or in a computer-related occupation.

Position requires:

Programming languages and platforms/technology stacks: Java, JavaScript, APEX, C, C++, R, SQL, PL/SQL, Python, eScript, or ERP languages;

SaaS or PaaS platforms: Workday, Oracle Cloud, Oracle Siebel, Salesforce, ServiceNow, Concur, Marketo, Openprise, Reltio, SharePoint, Apttus, Onit, OneTrust, or SAP;

Database Design, Performance Tuning, Data Analysis, or Data Migration;

Reporting and analytics tools: Tableau, or PowerBI;

Business Requirements Analysis, including documenting requirements, process models, or functional designs;

System Configurations, including configuration of test systems based on scripts;

Process Modeling and Design, Solution Design, Functional Design, or Testing and Test Design; and Project Management, Vendor Management, or Vendor and Application Technology Evaluation.

To apply: email resumes to jobapplications@equinix.com. Please refer to Job #25-TX-915.

Equinix

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