This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12932502

Ensono, Inc. seeks Mainframe Technical Advisor in Downers Grove, IL.

Duties:

Participate in proactive and reactive problem management,

particularly for systemic issues to help reduce the number of repeat issues.

Work with internal departments to mitigate client concerns and help

facilitate cross-team communication and coordination, especially for large, complex projects and implementations.

Collaborate with the Service Delivery Manager to identify and

capture MF operational trends, risks, insights, and improvements, and develop appropriate action/mitigation plans.

Collaborate with Capacity Management team to review data and trends,

as well as develop action plans for performance improvement, optimization, scalability, and operational

Collaborate with Solution Architects to review and validate

feasibility of offerings for potential and existing clients and make solution recommendations.

Develop a deep understanding of clients business/technology needs

and work with client and internal teams to develop and maintain a Technology Roadmap (for HW & SW) and

identify opportunities for cost reduction.

Assist in the development and execution of service improvement

plans.

Interface between Ensono teams and client stakeholders to identify

and bring ef?ciencies, thought leadership and process improvements to the client environment.

Participate in major Incidents, particularly as an escalation point

for signi?cantly

visible or prolonged outages.

Participate in monthly/quarterly service review meetings with Client

as required to review insights, recommendations, projects (current and future) and sharing of best practices.

This is a telecommuting position that can be performed from anywhere in the U.S

Requires a Bachelors degree in Computer Science or related field, plus 10 years of Cloud Engineer, Software Engineer, DevOps Engineer related experience. Additionally, position requires 10 years of experience with all of the following:

Knowledge across multiple Mainframe teams including DB2, DB2-DBA,

and QREP.

Establishing and documenting processes and procedures.

Changing Control Process, Disaster Recovery Processes, and ITSM

Handling the full lifecycle of Incidents ensuring MTTAs and MTTRs

are met.

RCA-Root Cause Analysis and ensuring testing and resolutions are

completed.

\$140,000 \$182,000 per year. Medical, dental, and vision benefits. Must also have authority to work permanently in the U.S. Applicants who are interested in this position may apply at www.jobpostingtoday.com (Ref# 73209) for consideration.

Ensono, Inc

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Mainframe Technical Advisor