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Counter Sales Associate - Bilingual

Texarkana, Texas

About Us: At Dot's Rentals, we provide exceptional construction and party rental services with reliable equipment, dedicated employees, and affordable options. Our mission is to build lasting relationships through our best-in-class customer service. We bring your vision to life, one rental at a time.

Position Summary: The Counter Sales Associate is responsible for assisting rental customers in a polite, friendly, and professional manner whether in person or on the phone. You will ask the customer questions to determine their rental needs, prepare forms and contracts, and explain fees/pricing. This position is public-facing.

Essential Duties and Responsibilities:

Assists customers courteously in person and via phone

Assesses rental requirements and suggests suitable equipment

Prepares rental forms and contracts accurately

Explains rental charges and equipment details comprehensively

Handles phone orders and inquiries

Completes rental transactions on rental software, including checking equipment rates and availability, creating rental quotes, reserving equipment, and opening/closing rental contracts

Emails quotes/reservations/contracts to customers

Resolves customer issues promptly

Cleans showroom floor and equipment, and arranges showroom displays as directed by the Counter Sales Supervisor

Coordinates equipment delivery, loading, and unloading

Assists in creating rental quotes and reservations

Reports safety violations to supervisor

Upholds company safety standards and ensures appropriate procedures are followed

Performs other duties as requested

Job Requirements:

High school diploma or equivalent GED preferred but not required

0-3 years of experience in customer service or sales

Customer service aptitude

Strong telephone skills

Effective written and oral communication skills

Valid drivers license and clean driving record

Bilingual preferred but not required

Working Conditions:

Must be able to lift/move approximately 50-70 lbs

Sitting and periods of time spent at a computer

Schedule:

Monday - Friday, with possible weekend hours (Saturday - 7:00 AM - 12:00 PM)

What's in it for you?

Medical, dental, vision; 401(k) retirement with company match (Available after 90 Days)

Paid time off including sick, vacation, holidays, and paid parental leave.

Comprehensive training and development and career growth opportunities.

Employee Rental Program for Construction and Event

Our company is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Pay: $13.00 - $16.00 per hour

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Parental leave

Vision insurance

Language:

Spanish (Preferred)

Ability to Commute:

Texarkana, TX 75501 (Preferre

Dot's Rentals & Sales

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