About Us:

DivaDance® is a sexy, sweaty, stress-free dance experience for adults! We are the #1 brand for pop-music inspired, choreography-based dance classes, programs, and parties. Joining our staff is an opportunity to change lives, empower others, and do what you love as we inspire confidence and build community with others. We offer flexible part-time hours, extensive support and personal development, leadership opportunities, and the opportunity to be part of a growing, values-driven franchise organization.

Interested in what a DivaDance® class is like? Check out this video! (https://www.youtube.com/watch?v=3gymIxgdoEs)

The Gig:

As a Client Concierge, you are the face of client experience and a key driver of revenue growth in our studio. You will actively lead sales operations, book new leads, and ensure every client has an exceptional, memorable experience from the moment they walk in. You'll leverage your passion for people, your attention to detail, and your perseverance to help DivaDance grow in the Northwest Chicagoland suburbs!

Responsibilities:

Welcome and check in new and returning clients

Conduct needs analysis with new clients and introduce membership options

Proactively reach out to leads via text, email, and social media

Follow up with no-shows, late cancels, and old leads to rebook and reconnect

Help book intro classes and support membership sales goals

Make end-of-class announcements and promote studio events

Capture and share class content for social media

Keep accurate sales notes and update lead records in our CRM

Collaborate with instructors and team to ensure a great client experience

Expectations

Minimum 2 shifts/week (2 hours/shift), evenings and weekends as needed

Meet or exceed goals for trials sold, bookings, and lead follow-up

Be proactive, organized, goal-driven, and represent DivaDance values in every interaction

Maintain accurate records and communicate effectively with the sales and studio team

About You:

Friendly, outgoing, and goal-oriented

Strong communicator (in-person, on phone, and online)

Comfortable with basic tech and social media

Customer service or sales experience a plus

Available for at least 2 evening/weekend shifts per week

Eligible to work in the US

Perks:

Hourly pay + commission for bookings/sales

Free dance classes

Flexible, fun, and supportive team

Growth opportunities

Ready to apply?

We are committed to building a diverse, inclusive team that reflects our community. If you are passionate about dance, empowerment, and making a difference, we want to hear from you!

DivaDance

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