INFORMATION TECHNOLOGY TECHNICIAN

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Flik Hospitality Group

Salary:$24-$27 / hr

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isnt merely a job but the start of a career where you can flourish.

Job Summary

Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and hotel specific client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, Cisco phone system, and point of sale system.

This is an on-site role.

Key Responsibilities:

Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software

Administration and repair of critical systems (PMS, POS, PBX, AV) with vendors as needed

Prepare and install system images and profiles, server builds, configuration

Provide connectivity to users in the meeting rooms for special events, as required

Timely completion of projects assigned by manager

Diagnose and correct system problems; including user errors, configuration errors, and bugs

Evaluate and configure new hardware/software systems (early mornings and weekends inclusive)

Assist end-users with all system related queries

Diagnose and repair hardware; including printers, computers, terminals, and other devices

Install, upgrade, configure, and maintain hardware/software, inclusive of network infrastructure devices

Comply with all company safety and health policies and procedures

Preferred Qualifications:

Information Technology operations experience is preferred.

Experience working in a large computer environment.

Knowledge of SAP scheduling and batch processing is preferred.

UNIX experience is preferred.

System backup experience is preferred.

Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Associates degree or Bachelors degree course work in progress in computer science or business administration is preferred.

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