This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2414084

IT / INFORMATION TECHNOLOGY SPECIALIST

Regular Full Time Status: Exempt / Salary **Reports to: Lead IT Specialist

Essential Duties and Responsibilities** (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

Troubleshoot and repair hardware and/or software problems.

Install and establish systems for users, including personal

computers, printer, scanner, and related equipment.

Establish network and e-mail access for users.

Support and maintain user account information including access,

security, and systems groups.

Install, maintain, and upgrade system hardware, software, and

peripherals.

Assist in security and anti-virus systems operation and maintenance.

Knowledge Of SNSA (SonicWALL) firewall

Network cable routing

Create your own network cables.

Knowledge of Office 365 Admin Portal

Knowledge of HIPA Compliance

Operate system backups.

Upgrade and amend system programs.

Monitor and maintain equipment and supply inventories.

Operate helpdesk to respond to user issues and questions.

Ability to multitask, meet deadlines, and remain calm and

professional under pressure.

Maintain standards of confidentiality of CC Idaho clients and

records

Server management

Maintain Active Directories

Travel to different office sites for repairs or network routing

Perform all work duties and activities in accordance with CC Idaho

policies, procedures, and safety practices

Qualifications

Required

High School Diploma or GED

Systems administration (Window server) experience

Current drivers license and proof of auto insurance

Preferred

Additional technical training and/or computer certification

Networks Security (fire wall) information security analyst

Two years computer related experience in help desk or related mode

HTML experience and Windows/NT experience with conceptual knowledge

of Wide Area Networking concepts

Required Physical Demands

Is required to stand for long periods of time; must frequently walk;

climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms; grasping/holding.

Must be able to lift and/or move up to 20 pounds.

Work Environment

Work in an office setting; the work may be stressful; the noise level is moderate; may be exposed to electrical shock and fumes or airborne particles.

BENEFITS

CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement.\"

https://communitycouncilofidaho.org/apply-today/*

Health Benefits**

Medical benefits

Dental benefits

Vision benefits

Financial Well-Being

Basic Life Insurance with Accidental death & dismemberment

Supplemental Voluntary Life

Long- and Short-Term Disability

Flexible Spending Accounts (Medical & Dependent Care)

401K

Voluntary Benefit Options

Accident Insurance

Critical Illness

Legal Ease

Norton Life Lock

Work/Life Balance (Regular Full Time)

Generous Paid Time Off Policy (PTO)

First year of service 20 days

After five years of service 25 days

After ten years of service 30 days

After twenty years of service 35 days

After thirty years of service 40 days

Twelve Paid Holidays

Employee Assistance Program (EAP)

10 free sessions per each topic/situation

Assists employees with personal problems and/or work-related

problems that may impact their job performance, health, mental and emotional well-being

Educational leave\

Community Council of Idaho

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