This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2491875

Establishes a professional relationship with client families to

ensure that all needs are being met.

Represents the company in a professional and caring manner.

Provides tours and guides families that visit the cemetery

locations.

Attends services and visitations for client families to develop

relationships, ensure excellent service, and potential referrals.

Completes required paperwork, ensures proper interment verification

process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures.

Develops new prospects and community-based contacts.

Makes presentations at the business location, at client family

homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging.

Maintains positive and proactive communication and cooperation with

all funeral homes, departments, and team members to ensure a smooth service process for the family.

Actively participates in all required location and company training

initiatives.

Reports all progress to the Sales Manager (or Unit Leader) as

directed.

Schedules and conducts aftercare appointments to ensure client

family satisfaction and obtain referrals; and

Identifies and remedies all hazards at location and on grounds.

Performs other duties as assigned.

Cloverdale Funeral Home and Memorial Park

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