Position: Receptionist / HR Assistant

Department: Human Resources

Reports To: HR Manager

Exemption Classification: Hourly, Non-exempt

Be the First Impression of Our Company-and a Key Part of Our People Team

Are you organized, personable, and passionate about creating positive experiences? We're looking for a Receptionist / HR Assistant who thrives in a fast-paced office environment and enjoys balancing exceptional customer service with meaningful administrative and Human Resources support.

In this role, you'll be the welcoming face and voice of our organization while playing an important part in supporting employee engagement, onboarding, and HR operations. If you enjoy variety in your day, love staying organized, and take pride in helping both employees and visitors feel valued, we'd love to hear from you.

What You'll Do Front Office & Customer Service

Create a warm, professional, and welcoming experience for visitors, customers, and employees.

Answer and direct incoming phone calls with professionalism and efficiency.

Manage visitor check-in procedures, maintain visitor logs, and issue badges as needed.

Coordinate incoming and outgoing mail, packages, and deliveries.

Maintain a clean, organized, and professional reception area.

Administrative Support

Schedule appointments and manage calendars.

Prepare documents, maintain records, and perform accurate data entry.

Create and maintain spreadsheets and reports using Microsoft Excel.

Organize files and assist with a variety of clerical and administrative projects.

Coordinate catering orders and other office support activities as needed.

Human Resources Support

Assist with new-hire onboarding by preparing onboarding packets and materials.

Support employee recognition and engagement initiatives.

Provide administrative assistance to the Human Resources Department and Quality Manager.

Maintain confidentiality while handling sensitive employee and company information.

Crosstrain within Human Resources to provide backup support and contribute to team success.

What We're Looking For Qualifications:

1-2 years of experience in an office, administrative, receptionist, or customer service environment.

Previous Human Resources experience or exposure is preferred.

High level of professionalism, discretion, and attention to detail.

Strong organizational and multitasking abilities.

Ability to work independently while collaborating effectively with others.

Excellent verbal and written communication skills.

Proficiency in Microsoft Office Suite, including Excel; SharePoint experience is a plus.

Bilingual English/Spanish skills are a plus.

Skills That Will Help You Succeed

Friendly, approachable, and service-oriented mindset.

Strong follow-through and accountability.

Ability to prioritize competing responsibilities and meet deadlines.

Adaptability and willingness to learn new systems and technologies.

Reliability, punctuality, and a positive attitude.

Commitment to maintaining confidentiality and professionalism at all times.

Why You'll Love This Role

This position offers the opportunity to make a meaningful impact every day. You'll serve as a vital connection point for visitors, employees, and leadership while gaining valuable experience in Human Resources and business operations. No two days are exactly alike, making this an excellent opportunity for someone who enjoys variety, teamwork, and contributing to a positive workplace culture.

Work Environment

This position is based in a professional office setting. The role involves regular computer work, phone communication, and occasional light lifting.

If you're ready to bring your organizational skills, positive energy, and commitment to exceptional service to a growing team, we encourage you to apply today!

Cleaning Technologies Group

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Receptionist/HR Assistant