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Under direction of the deputy inspector general for operations, this position provides high-level, confidential administrative support to inspector general and other members of the executive team. This position regularly performs variety of recurring administrative and operational duties with a high degree of initiative and independence.

DUTIES:

Maintains the Inspector Generals calendar and schedules

appointments; schedules meeting rooms and manages meeting arrangements and logistics

Handles confidential matters and materials with discretion,

sensitivity, and judgment

Executes assigned tasks and projects from conception to completion

with attention to detail, accuracy, focus, and flexibility to meet deadlines in a fast-paced work environment

Manages the work of other administrative assistant staff within the

operations section to support efficient operations

Meets with managers to identify areas of improvement and define the

objective and scope of internal performance analyses

Interviews staff, reviews process documents, collects and organizes

information on current practices, and drafts findings, reports and/or flow charts to recommend improvements to work methods and processes

Designs survey questionnaires, data collection forms, and/or

web-based data collection systems to gather information from OIG staff

Reviews and analyzes survey data, interview notes, and evaluates

data to support recommendations to improve OIG operations and drafts internal memoranda and policy documents accordingly

Conducts research to identify best practices and to obtain

information on specific areas under review

MINIMUM QUALIFICATIONS:

Six (6) years of work experience performing secretarial and/or

administrative support functions, OR

Graduation from an accredited college with an associates degree,

plus four (4) years of work experience performing secretarial and/or administrative support functions, OR

Graduation from an accredited college or university with a bachelors

degree from an accredited college or university, plus two (2) years of work experience performing secretarial and/or administrative support functions, OR

Graduation from an accredited college or university with a masters

degree or higher from an accredited college or university, plus one (1) year of work experience performing secretarial and/or administrative support functions

LICENSURE, CERTIFICATION, OR OTHER QUALIFICATIONS:

Must be able to demonstrate skill in using Microsoft Word, Excel,

and PowerPoint software

Excellent organizational and communication skills required

PREFERRED QUALIFICATIONS:

Passionate, forward-thinking, and detail-oriented who is

collaborative and motivated

Outstanding ability to collaborate with other staff to achieve goals

Experience in project management, program planning, and performance

evaluation

Knowledge of various research methods

Experience using standard software products or statistical methods

to collect, organize, and analyze collected data

ANNUAL SALARY: Range:\$78,768 128,316(annual increases).Starting:\$78,768(non-negotiable). Post successful six-month review\$82,524.

BENEFITS:For information on City of Chicago employees benefits, please visit ourbenefits website{target="_blank" rel="noopener"}.

TRAVEL AND SCHEDULE:Travel outside Chicago is not required. Standard office hours are 9:00 a.m. 5:00 p.m., flexibility permitted.

RESIDENCY REQUIREMENT:Employees must be a resident of the City of Chicago and proof ofresidency is required at the commencement of employment.

KNOWLEDGE SKILL ANDESSAY REQUIREMENT:A passing score on a knowledge skill test(s) and/or essay may be required. Your application must include a response to the following prompt:

In about 500 words, describe a time you identified an inefficient process or recurring problem at work. What analysis did you conduct, what recommendations did you propose, how did you work with stakeholders, what obstacles did you face, what was the outcome, and how did you measure success?

WE VALUE DIVERSITY

The Office of the Inspector General (OIG) is an equal opportunity employer.

OIG is an inclusive organization that hires and develops all its staff of all levels regardless of race, religion, color, ethnicity, national origin, ancestry, marital or parental status, sex, gender expression or identity, sexual orientation, physical or mental ability, age, veteran status, and all other characteristics protected by law.

OIG strives to create the kind of workplace where a socially diverse mix of people can thrive professionally. We pride ours

City of Chicago Office of Inspector General

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