Experience Required 60 months

Minimum Education Required Bachelor's

Compensation $151,590.00 - $186,100.00 / Yearly

Hours Per Week 40

Number Of Positions 1

Shift First Shift (Day)

Job Description Provide technical support to the company's mainframe applications. Address and develop solutions to complex application problems. Conduct code analysis to provide the company with business friendly explanations to requests and incidents. Resolve critical production incidents. Automate business requests and eliminate business incidents. Handle production incidents and alerts. Analyze and understand application architecture and provide resolutions to business queries and incidents. Provide short-term fixes for critical issues while permanent fixes are applied. Collaborate with partners and provide resolutions to critical incidents. Hybrid Work Schedule.

Bachelor's degree in any Engineering field and 5 years of experience.

Requires experience with: Pharmacy Benefit Management (PBM); Analyzing and resolving business team applications such as Adjustments, Benefits Administration, and struck instance tickets; Developing short term fixes for critical issues while permanent fixes are applied; Handling Remedy and Service Now tools to track and resolve issues within Service Level Agreements (SLA); Gathering of business requirements and functional requirements; Identifying production problems and providing solutions; Developing and enhancing mainframe systems with batch and online capabilities; Ensuring adherence to standards; Validation, patch support, server(s) upgrade, and Oracle support for PEGA support applications including Benefits Administration, Adjustments, and Modular Network Management Providing on-call production support; Preparing test scripts, design, and code, implementing the implementation process, and providing installation support; Deployment support and validation; and Using: z/OS, Cobol, JCL, VSAM, CICS, DB2, XPEditor, InterTest, File-AID, Changeman, Endevor, Abendaid, SNOW, Pega 8X and Azure.

https://jobs.thecignagroup.com/us/en/benefits

Apply online at https://jobs.thecignagroup.com under req 26012987

Place of Work

Hybrid

Requisition ID

26012987

Job Type

Full Time

Cigna Evernorth Services Inc

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