This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1327098

Description

In this customer-facing role, you will be the primary point of contact for both existing and prospective accounts, providing expert product knowledge and responsive service to meet a wide range of industrial needs. Working closely with branch management, outside sales, and internal teams, you will manage inquiries, prepare quotes, process orders, and proactively identify opportunities to grow business relationships. This position is ideal for a mechanically minded professional who enjoys problem-solving, building lasting customer partnerships, and contributing to the success of a fast-growing industrial distributor.

Responsibilities:

? Work cooperatively with management, all other branch and division personnel, and outside sales reps to grow existing customers, create new customers, and increase customer satisfaction

Respond to customer inquiries at the sales counter, by phone and by email

Process customer orders, check availability of stock, shipping dates, quote pricing, fill orders to customer specifications

Apply mechanical principles to address customer needs

Provide solutions and recommend new and better products

Provide exceptional customer service

Customer outreach and quote follow up to dormant accounts

Requirements

Qualifications (skills, abilities, experience, education):

Some sales experience in the industrial distribution industry or an allied industry preferred, but willing to train

Experience in applying power transmission components to solve industrial applications, including speed reducers, brakes, pulleys, sprockets, gearing and electric motors a plus

Experience with Epicor Prophet 21or similar distribution software preferred, but not required

Exceptional customer service and communication skills

Mechanical and mathematical aptitude

Working knowledge of Microsoft Office suite, especially Outlook, Word, and Excel

Positive attitude and willingness to learn

High school diploma or equivalent

Salary Description \$60,000-80,000

BSC Industries

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