After several years of growth in visitation and program offerings, Bethel Woods is poised to better utilize and de-silo its information in a transformative way. The role will require curiosity, creativity, critical thinking, and data storytelling skills - coupled with an ability to query and manipulate data from various systems. Strong candidates will be highly competent in data systems management and visualization but also understand workflows and operations.

Despite the technical nature of this position, this role shall be a member of the senior leadership team which will advise on growth strategies, culture, organizational improvements, and mission impact. Initially, this position will have no direct reports; however, this role will be forming and leading a data-focused working group that could ultimately expand with proven results. While the position primarily reports to the Chief Executive Officer, the role will work closely with the Director of Impact to gather and report on the programmatic outcomes to our board, donors, grantors, and community.

Key Roles and Responsibilities

Responsible for the aggregation and warehousing of data to ensure alignment with the mission, vision, and other objectives of the Center. The Director will build and integrate systems, used for business intelligence and impact analytics tools for utilization throughout the organization by various users. Leads the development of a measurement framework in alignment with the organizational Theory of Change, by helping define, interpret, and report on organizational and departmental Strategic KPIs and OKRs. Drives initiatives in partnership with key directors and staff, to meet or exceed performance expectations and key metrics. Support the ability of the organization to collect, organize, and report against key metrics, driving initiatives. Review and suggest improvements to the digital user experiences by guests, customers, and donors, supporting changes that reduce user friction whenever possible. Optimize revenue growth by collaborating with the marketing and development teams to meet goals by leveraging our data. Monitor and report on the use, engagement, and reach of social media, web, and other digital platforms, in an effort to demonstrate growth in our audiences and revenue. Ensure systems are operating effectively and guest/customer service is being delivered in a swift, efficient, and effective manner. Support department leaders in making data-driven decisions and assess the commercial value and risks of opportunities. Stay informed and keep up with the latest industry trends and best practices, including compliance with relevant government agencies regarding storage, waivers, and registration documentation. Other duties determined to be necessary as assigned by the CEO. Required Qualifications

Education: Bachelor's Degree (Masters preferred) in Data Science, Computer Science, Information Technology, Economics, Statstics, Information Systems, Applied Math, Business Administration, or any other related field. An equivalent of the same in working experience is also acceptable for the position.

Bethel Woods Center For The Arts

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