Job Summary

Under the direction of the Recreation Superintendent, the Events and Marketing Coordinator coordinates City events, manages Harris Community Center daily operations, supports recreation programs, and leads department marketing and public communications. The position serves as a primary customer service contact for the Parks and Recreation Department; working closely with other City departments, community partners, vendors, media, and volunteers. As the central hub of customer service, this position sets the tone for every interaction and plays a critical role in creating a welcoming, knowledgeable, and responsive experience for the community.

Supervision

RECEIVES direct supervision from the Recreation Superintendent.

EXERCISES functional supervision over volunteers, seasonal and event staff, along with part-time Harris Community Center staff as assigned.

Essential Job Functions

Essential functions, as defined under the Americans with Disabilities Act, may include the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions performed by employees in this classification. Employees may be assigned duties not listed below, and reasonable accommodations will be made as required. This job description does not constitute an employment agreement and is subject to change at any time by the employer.

Harris Community Center

Serve as the primary front desk and customer service contact for Harris Community Center and the Parks and Recreation Department.

Respond to inquiries about facility rentals, recreation programs, special events, seasonal activities, park rentals, and department services by phone, email correspondence, and walk-in contact.

Coordinate reservations, room layouts, rental records, payments, deposits, refunds, building access, renter communication, audiovisual needs, and customer support before, during, and after rentals.

Oversee the facility for programs, rentals, and City functions, including room setup, teardown, cleaning, restocking, trash removal, supply checks, and basic equipment troubleshooting.

Remain available, as assigned, for after-hours rental problems or questions.

Assist with exterior facility and grounds maintenance as needed.

Event Planning

Plan, coordinate, implement, and evaluate City festivals, special events, and community functions.

Coordinate event logistics, including site plans, staffing, volunteers, vendors, contractors, performers, equipment, supplies, signage, permits, safety needs, public notices, and day-of-event operations.

Serve as a liaison among Parks and Recreation, City departments, downtown businesses, outside agencies, event organizers, vendors, sponsors, volunteers, and community partners to support safe and successful events.

Assist with special event and street closure application review, planning timelines, checklists, on-site operations, customer service, troubleshooting, teardown, and post-event evaluation.

Recruit, schedule, train, and oversee volunteers, seasonal and event staff, and part-time staff, as assigned.

Marketing and Communications

Work with the Tourism Coordinator, Communications Department, contractors, and City staff to maintain City of Belton brand and marketing standards.

Develop, schedule, and maintain content for department social media, website pages, newsletters, event calendars, digital displays, flyers, signage, and printed materials.

Monitor department social media channels and respond to or route questions promptly in accordance with City communication procedures.

Create marketing plans and promotional materials that increase awareness, attendance, sponsorship, volunteerism, and community engagement.

Coordinate with the City Public Information Officer to notify print, radio, digital, and television media of upcoming events, programs, closures, and community notices.

Gather photos, attendance data, marketing metrics, testimonials, and program outcomes for reports, promotions, and future planning.

Administrative, Financial, and Department Support

Maintain the department calendar, including event deadlines, facility reservations, program dates, meetings, staffing needs, and conflicts involving spaces, equipment, or resources.

Track expenses, revenue, rentals, deposits, refunds, invoices, receipts, sponsorships, quotes, purchase orders, and financial records as assigned.

Complete monthly reconciliation of department revenue and assist with accurate recordkeeping in accordance with City procedures.

Prepare, proofread, and edit reports, forms, signage, applications, promotional materials, agendas, letters, public notices, and other department documents.

Maintain digital and paper files for rentals, events, programs, vendors, marketing materials, volunteers, and facility operations.

Parks and Recreation

Support recreation programs, outdoor recreation, kayaking, classes, and department-wide initiatives as needed.

Assist customers with park rentals, athletic field rentals, facility reservations, and general park information, and coordinate with the Parks Division on field use, maintenance needs, user groups, associations, and administrative support as time allows.

Communicates effectively with the parks maintenance division and assist as needed with volunteer coordination.

Other Duties

Perform other related duties as assigned.

BELTON-CITY OF

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Events and Marketing Coordinator