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Life at Amplify

As a growing, tech-focused credit union, Amplify Credit Union delivers value to our members through our products and impact to our community through our profits. That unique intersection is one reason

weve been named a Top Workplaceby theAustin American-Statesmansix years in a row.Were also proud to say that were the only full-service financial institution that

doesnt have deposit fees of any kind. Were looking for teammates who are inspired by

our missionand ready to

grow their careers. As they do, our employees can expect Amplify to uphold our commitments to

culture, community, inclusion, and more.

Position Summary

The Processor I is responsible for the timely review of loan documentation to ensure accuracy, completeness and compliance with internal, regulatory, private mortgage insurance, and investor guidelines in order to meet quality and service standards. The role evaluates all information supplied on the loan application, verifies the validity of the information and assembles a completely documented file to Underwriting and Closing. This role focuses on Home Equity Loans and Home Equity Lines of Credit, as well as Third Party Lending loans. Works closely with the Home Loan Production team to ensure an accurate and timely loan process and communicates effectively to support a quality member service experience.

RESPONSIBILITIESinclude the following. Other duties as assigned.

Follows procedures to efficiently and accurately process home loan products at a quality level consistent with established FNMA, Private Mortgage Insurance, and internal Credit Union guidelines, as well as meeting all regulatory requirements including NCUA and CFPB

Maintains a pipeline of loans, ensuring the compliant and timely flow of loans through the process

Monitors and ensures closing dates and company deadlines are met

Reviews loan files for completeness upon receipt and updates data in the system of record as needed prior to submitting to Underwriting; ensures all documentation necessary to obtain a loan approval has been received, reviewed, updated in the system of record, and imaged

Verifies accuracy of all information provided by borrowers through verbal or written verification processes, including but not limited to: income, assets, employment, liabilities, and residency

Satisfies all underwriting conditions and prepares the file for submission to the Closing department

Works with third party vendors to complete documentation requirements to support property collateral including but not limited to: title companies, appraisal management/property evaluation companies, Realtors, attorneys, survey companies

Works with Credit Reporting vendors to complete documentation related to credit review

Monitors rate lock information for data integrity and expiration dates; appropriately communicates to Loan Originator

Verifies completion of all HMDA information prior to final disposition of loan application, including but not limited to: income, assets, employment, liabilities, and residency

Ensures all required re-disclosures are performed in the event of a changed circumstance

Maintains consistent communication with members throughout the loan process, assisting them with questions including updates on loan status and notifying them of additional requirements

Acts as a liaison between the Loan Originator, members, Realtors, and title company

Keeps abreast of changes in policy, procedure, guidelines and regulations applicable to the Credit Union and the mortgage industry via various learning/information channels; understands and applies local, state, and federal regulations related to processing loans

Provides excellent customer service by effectively communicating and cooperating with all internal and external stakeholders

Acts as a backup for other functions in the department and provide training as assigned

Verifies and tests for accuracy and efficiency all processes and procedures related to mortgage processing activities; suggests changes to support organizational effectiveness

Upholds credit union policies and procedures and champions organizational culture both internally and externally

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AMPLIFY FEDERAL CREDIT UNION

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