As this is a hybrid role working out of our Creative Studios in Westlake, Ohio, we will focus on candidates currently residing in Northeast Ohio. The International Logistics Specialist is responsible for coordinating and executing the end-to-end process of importing and exporting AG products and materials. This role ensures timely, compliant, and cost-effective transportation by working closely with Customs House Brokers, steamship lines, freight forwarders, port terminals, and internal stakeholders. A strong understanding of global supply chains, import regulations, freight movement, and customs compliance is required. This individual serves as a key liaison between internal departments, AG business units, and logistics service providers. ESSENTIAL DUTIES & RESPONSIBILITIES:

Act as a tactical expert in the import and export process, supporting full shipment lifecycle from overseas origin to final delivery.

Coordinate directly with steamship lines to negotiate rates, secure space, and manage bookings for targeted trade lanes.

Monitor ocean shipments, track container status, manage drayage and delivery scheduling to ensure on-time performance to AG distribution centers.

Receive, audit, and pay arrival notices and invoices from carriers, brokers, and other logistics service providers.

Maintain accurate cost tracking and support Accounts Payable processes for international logistics spend.

Support Customs compliance by researching product classifications, managing documentation, responding to Broker requests, and interpreting U.S. and Canadian Customs regulations.

Work cross-functionally with internal departments, distribution centers, and vendors to plan, resolve issues, and ensure smooth cargo movement.

Proactively identify process improvements, cost-saving opportunities, and service enhancements across the international supply chain.

Provide analytical support: gather data, create reports, track KPIs, and assist with logistics-related audits and vendor performance reviews.

Assist in developing and implementing standard operating procedures for logistics, vendor coordination, and Customs activity.

Other duties as assigned.

This company is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. We desire to place a priority on referrals of protected veterans. EOE M/F/disability/vet VEVRAA Federal Contractor

AMERICAN GREETINGS CORPORATION

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